The UPS Store #1408 in Brighton is a friendly, locally owned business offering a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the flexible and patient staff who go above and beyond to help with various needs. Several reviews highlight the excellent customer service provided by employees such as Hahn, Vincente, and James, who are friendly, knowledgeable, and dedicated to making processes easy and efficient. The staff are praised for their willingness to spend time exploring options and providing helpful solutions, especially for complex shipping requests like international deliveries. Overall, this location is known for its helpful, caring team and positive experience, making it one of the best UPS stores in the Boston area. Customers leave feeling satisfied and grateful for the attentive service they receive.
I had one of the best experiences I’ve ever had at a post office. The staff were incredibly friendly and welcoming. Special thanks to Dakare for his outstanding customer service and patience. He went above and beyond to help me. Truly appreciated!
February 2025
Hahn was such a sweetheart and went above and beyond to help us out in printing out a bunch of pictures for our friend’s birthday later that night. So so grateful for all of her help, she saved the day!
October 2024
The employees and owner who work at this location are great. They were really flexible and patient with my printing needs and respected all customers.
