“I just left the UPS store here and I cannot say enough good things about James! He made what I assumed to be a difficult process easy, he was efficient, kind, and knowledgeable! Please give James my thanks!”
“This is one of the best UPS stores. Tom is very welcoming and hepful. He answers any questions we may have and gives Best service. Would highly recommend going here for any postal services.”
8:30AM - 6:30PM
1337 Massachusetts Ave, Arlington“I had the best experience at this store, all thanks to Laurie. I was nervous about packaging, insuring, and shipping two large, expensive paintings across the country for work. Laurie helped me every step of the way, keeping me updated with her progress and promising to "package the works with love." She truly did! The pieces arrived on time, in perfect condition, and expertly packed. Laurie even called me after the delivery to ensure there were no issues — I've never had this level of customer support at a UPS Store. Thank you!”
“I've had several deliveries with this company, and never had a problem. Always let me know when to expect them, always polite and accommodating. Two nice young men delivered a bunch of stuff from Ikea today, brought it all into my apartment, and made quick work of it. A pleasure to work with them.”
“Their price might be not as competitive as other providers in the area but their reliability and attitude are top-notch.I’ve used their service multiple times to send packages back to a small town in Vietnam. Always exactly on time and the products were always intact. Extremely friendly and lovely owners. I’d rather pay a little extra for ease of mind rather than saving some pennies and wondering where my packages have gone.”
8:30AM - 7PM
348 Cambridge Rd, Woburn“Sejal is a keeper! She saved me with her great patience andextensive technical knowledge!!! She sets a great example fortrainees to follow!!! Tom Flanagan”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
9:30AM - 5PM
151 Tremont St, Boston“Amazing service! From initial contact to preparing my stuff to ship, getting it here, and helping guide me through the customs process at my new home overseas - the team at Global Pack Ship has been above and beyond the entire way, and for less cost than I would have paid a global brand.Absolutely recommend!!!”
8:30AM - 6:30PM
101 Middlesex Turnpike, Burlington“Fantastic guys at the store. They were super nice and I was able to quickly take passport size photos. Highly recommend this store!!Thank you Joseph, Tom and Lee.”
“I have already gotten aid from four different staff members, and they have all been really kind and kind. Even though I came late last night with two huge boxes, the personnel was really kind and kind.”
9AM - 7PM
198 Tremont St, Boston“I ship alot of packages & this ups is a all around 5 star shop. I'm not sure why the bad reviews I think it's because people don't want to pay for shipping ( you can't see it like a item). The staff is excellent & I've used the notary service they offer again 5 stars . Plus they are extremely pleasant.”
“I highly recommend this store after a most positive experience! I was shipping a heavy package (40 lbs.) to the UK, and the cost easily beat the 3 other name brand shippers I had checked. Moreover, the customer service experience was fantastic! Yashi, the service rep, could not have been more helpful, and made the process simple and easy. Very much appreciated!”
8:30AM - 6:30PM
423 Brookline Ave, Boston“This is by far the most friendly UPS store i’ve been to in the Boston area. The staff is very friendly and personable and i had a very good conversation with them. The store has taken a turn for the best under the new leadership. 10/10 would ship with this store again.”
10AM - 7PM
378 Main St, Medford“I brought a document to Copacabana for International shipment via FedEx. The agent was very pleasant and went out of his way to be helpful. He made sure to format the address correctly for the FedEx interface, and going so far as to search on Google to clarify an ambiguity.”
“from all the times I have been there it was great. No complaints and hey one of the workers here speak Spanish so if you don’t know how to speak English then yeah.”
“We come here all the time to ship our products, many requiring expedited shipping that requires care. I highly recommend coming to Sunrise Postal Services! They have printing services, shipping services, copying, and so much more. They’re incredible kind, friendly, and knowledgeable. They get the job done.We’ve used Sunrise Postal Services for years and have always had a great experience.Thank you for your excellent customer service and care for my products!”
8AM - 7PM
377 Willard St, Quincy“The staff does a very good job expediting things and righting people's wrongs... wrong label, supposed to be boxed. They get it. Regardless, things have to move along, or there is a line out the door. I swear they designed the store this way to stress staff out! Lol. But they are quick and nice, and they do a very good job to engage, but also get folks moving along. Good job team!”
8AM - 8PM
24 Factory St, Boston“I have been using Ivan Shipping for a few years and could not be happier. They deliver on time and now that they have introduced the Rice and Oil without any additional charge is a great help for those of us who have families in need.”
“The shipping service is exceptional in all means. They are very professional, honest, organized and net. I shipped boxes and furniture from Boston to Kuwait and my experience was just perfect! They rapped the stuff very well and protected them very well. It took the same estimation time they gave me to arrive to my place.This is the best shipping company in US and Boston I have ever dealt with.”
“I haven’t been to a Staples Connect before, though I can guarantee I will start going more often. I came today to ship some items, but I saw a monitor that I have been interested in for a while now. The staff was great in helping me find information about this monitor, but who I found the most helpful was the cashier, Shirish. Shirish was super friendly, supportive and relatable. Not only was he super fun to talk with, but he was also able to answer all my questions and informed me of their coupons and app. In the end, Shirish was able to help me get a good deal on my monitor. I had a frustrating day at work, but Shirish honestly made my day a whole lot better.”
9AM - 1PM 2:30 - 4:30PM
231 Forest St, Wellesley Hills7AM - 8PM
51 Pleasant St, Malden“I like this place, including the hours they have. I ship and pick up boxes all the time for the past 6 years and never had a problem. If you are going to send something make sure you check your address and make sure its correct. If you give the company the wrong info, don't be shocked that the package was sent somewhere else. Make sure you read up on their policy when picking up a package. Go ahead and ask questions so you are all clear when picking up. Customers should be accountable when they make a mistake. it's common sense.”
“It's June 23,2023 and the store closed suddenly during the working hours. next time when you close for an urgent reason please be clear in the notice you hang on the door. please let us know when exactly you will open the store. if we have to pickup or packages from another location please explain to us how. don't push us to call amazon customer services who don't know anything about the store. thank you.”
“I went to this Post Office today to mail 10 plusletters and a package. Hands down the best customer service I have every had. The older gentleman was kind and got us in and out quickly. TY!!ackage.”
8:30AM - 6:30PM
405 Waltham St, Lexington“Nicholas was incredibly patient and helpful when a delivery didn’t happen asPlanned. His professionalism made a difficult situation manageable and everything worked out in the end.”
“My daughters just shipped a package to Austin TX and they needed assistance in packing, they received excellent support and assistance from the staff. Awesome job, thank you!!”
8AM - 8PM
800 Lexington St, Waltham“I visit this location frequently, and I have always been able to find what I am looking for. Beyond the standard office supplies, computers and other small, useful office appliances, and some furniture, too, their printing department and shipping station shine bright.Customers are able to return items that are shipped through UPS without having to go to a separate location. The printing department has multiple color copy machines that can also scan and a full array of printing services from posters, banners, and other merchandising items. I was able to get laminating and hole punching done on a project within a couple of hours for same-day pick-up.All of the sales attendants are friendly, able to point you in the right direction, and make every trip a success. This store is an excellent resource, and I'm happy to have it close by.”
8:30AM - 7PM
519 Somerville Ave, Somerville“The employees are very helpful with the services. I did print, scan and email. The guy who took me as a customer made sure the scan goes right and very clear because I had sign documents and confirmed email with me before send it.”
8:30AM - 6:30PM
955 Massachusetts Ave, Cambridge“The team was very helpful! I arrived just before close and they helped me seal up my package and print the label quickly. The service was efficient and friendly! Special shoutout to Shaundell and Gio.”
“just had a great experience!! I smoothly returned to amazon with one kind man. Then I bought ink & recycled a cartridge and received guidance on the app/recycling program from a young woman. Lastly, Xach helped me format/print a poster. He was keeping an eye on all the customers & details of all the projects. All with kindness and competence! Go staples! Great hires!”