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May 2025 by Alina Hrytsenko
I had one of the best experiences I’ve ever had at a post office. The staff were incredibly friendly and welcoming. Special thanks to Dakare for his outstanding customer service and patience. He went above and beyond to help me. Truly appreciated!
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April 2025 by Elyar Jabrayilzade
It's 9:30am and the store is still close. Nobody here. Probably worst ups store.
P.S he just came at 9:34am
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February 2025 by Dilara Eran
Hahn was such a sweetheart and went above and beyond to help us out in printing out a bunch of pictures for our friend’s birthday later that night. So so grateful for all of her help, she saved the day!
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December 2024 by Deborah Mcgovern
We have been going here for a long time..and have always had great help and actually have gone above and beyond to help..a clerk that has been there for a long time ..don't loose him..he really is amazing...
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November 2024 by Emily Sandberg
Not open when it says it is
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October 2024 by Ian Benton
Great friendly service thank you !
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October 2024 by Paige Kelley
The employees and owner who work at this location are great. They were really flexible and patient with my printing needs and respected all customers.
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August 2024 by Yuchen Luo
Do yourself a favor, don't go to this UPS store!
I went there on July 31st in the afternoon with a printed prepaid label and I have already boxed my shoes. The guy there still insisted in charging me 3 bucks for a shipping bag and he didn't give me any receipt for that shipping bag. Who knows if that 3 bucks eventually goes into his own pocket??????
I have been to other UPS stores or other shipping companies but it had never happened before.
Even though I called both Nike and UPS where I was told that with my printed label, I never needed to buy a shipping bag, but the guy still insisted that both UPS and Nike were wrong the other day over the phone...
So ridiculous for a person who works at the UPS store not knowing what a prepaid label is for!
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July 2024 by Kumar Ritwik
I wish I could zero stars to this place
Most unhelpful ups experience ever.
They scanned my return code but then said can't take my box without another shipping box for it. So I came back with a box.
Then they said the return code has been used already. He remember having scannrd my code earlier but made the excuse of having given me the label last time (which he never did). And when I called him out on it - his response was "how about I refuse you service."
Since he is the store manager, as he said, I can't raise his complaint to anyone.
And in his own words - he is not affiliated with UPS - so raising this with UPS won't make any difference to him.
Good job, James. Keep up with your excellent customer service and I wish this is exactly the kind of service you get in return everywhere you go.
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July 2024 by Chris Oosthuizen
I had the most wonderful experience at this UPS store. I needed to send 3 items to Australia a few weeks ago and Vincente was incredibly helpful and patient while we were trying to find a way to get it there without spending a small fortune. Vincente spent a considerable amount of time with me, looking at different options and suggesting ways to make it work. He was so friendly and helpful the whole time!! This was some of the best costumer service experiences I've ever encountered. Thank you, Vincente, for not only doing your job, but doing it VERY well.
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May 2024 by Nicole Brooks
BEST UPS store ever. They are so nice and friendly and easygoing.
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January 2024 by Pavan Kumar
One of the best UPS stores I’ve been to in the entire Boston area. Staff is super friendly, knowledgeable, and helpful.
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January 2024 by Shibo Xu
Nice store, convenient location for BC students.
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October 2023 by Anthony Brown
Ever since I tried to mail a letter internationally in 2020 I swore I’d never go there again. Each time I broke that promise the outcome was the same. The second time was to print docs. They weren’t offering the service. Today it was notary services. Although clearly broadcast on their website they don’t offer it. Sounds like bait and switch. Wonder how the Governor’s Executive Council and Attorney General feel about falsely advertising the services of a public commission.
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September 2023 by Alex Shtaniuk
Very nice staff!
