The UPS Store #1408 in Brighton is a friendly, locally owned business offering a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the flexible and patient staff who go above and beyond to help with various needs. Several reviews highlight the excellent customer service provided by employees such as Hahn, Vincente, and James, who are friendly, knowledgeable, and dedicated to making processes easy and efficient. The staff are praised for their willingness to spend time exploring options and providing helpful solutions, especially for complex shipping requests like international deliveries. Overall, this location is known for its helpful, caring team and positive experience, making it one of the best UPS stores in the Boston area. Customers leave feeling satisfied and grateful for the attentive service they receive.
The guys that work here are always very kind and helpful, and it’s always quick!
March 2026
Says they open at 9 M-F but I always get there after 9 and they’re closed :(
September 2025
the indian guy with the cool middle part haircut was tremendously helpful and knew exactly what he was doing. he helped me and solved my request in less than 1 minute.
i am definitely coming back to this store anytime i need to return something
