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January 2024 by Pavan Kumar
One of the best UPS stores I’ve been to in the entire Boston area. Staff is super friendly, knowledgeable, and helpful.
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January 2024 by Shibo Xu
Nice store, convenient location for BC students.
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October 2023 by Anthony Brown
Ever since I tried to mail a letter internationally in 2020 I swore I’d never go there again. Each time I broke that promise the outcome was the same. The second time was to print docs. They weren’t offering the service. Today it was notary services. Although clearly broadcast on their website they don’t offer it. Sounds like bait and switch. Wonder how the Governor’s Executive Council and Attorney General feel about falsely advertising the services of a public commission.
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May 2023 by Hannah Rose
I just left the UPS store here and I cannot say enough good things about James! He made what I assumed to be a difficult process easy, he was efficient, kind, and knowledgeable! Please give James my thanks!
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May 2023 by Joshua Savides
When they are open, their team is great. But I cannot tell you how many times they are late to open. 9:30am the store is still closed, even when they’re suppose to be open at 9am.
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February 2023 by tommydoherty42
Want to thank the time to thank James at the BC store for being a huge help with my return package today.
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January 2023 by Liz H
Closed on New Years Eve? It’s not a holiday.
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December 2022 by Mary Jane Porzenheim
The clerk James is friendly, calm, and competent.
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December 2022 by Monique Doucette
James is the best! Informative and helpful. Excellent customer service here at the Brighton UPS store.
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August 2022 by pranitha r
VERY PRICEY, i had 2 packages to return to a clothing store. It is supposed to be a free return. They charged me to $4 dollars to put one cloth in another package. I got my own tape and packed it. When i asked she said ups charges if they PACK? I mean what pack. I packed and got the package. she shifted one cloth to another so that it can be one package. WHO CHARGES FOR THAT? Please do not go here. Event the printing is costly. they charge $4 for one paper
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July 2022 by Alexa Yiqing Li
People working there are very helpful and friendly. I was greeted with a bright smile and the shipping was done efficiently. Wonderful experience!
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January 2022 by Rena S.
don't go here for notary. I was told by state department it was done incorrectly which resulted in a last minute rush for me to find a different notary. this was after I suggested certain language be included, but the notary dismissed what I was saying and said it wasn't necessary. turns out that it was. I trusted her because I figured she's certified and knows more than I do.
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December 2021 by Tim C.
Ran in at 4:45 on a Saturday with an important package knowing that the place closed at 5:00. Was told that she "was closing the register and no more parcels would be accepted." We'll forever take our shipping needs elsewhere.
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July 2021 by Br Co
No notary
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May 2021 by A D
Regularly ship legal mail via UPS using pack and ship overnight. Entered store and they refused to pack the item despite the label saying literally 'PAK' and paying for the service. Clerk told me when I told her it was part of the label that I paid for that 'I didn't pay her for it and thats what matters.' I asked for a manager just to see if she was actually correct and she told me the manager was in the next day. I then came in and was told that woman was the manager and she lied to my face. That clerk was too intimidated by her employer to even give me the managers name. Go to the one down the street instead of this one if you want any level of competent and respectful service.
