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March 2024 by Jason MacDonald
Malia Is extremely helpful at this location
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December 2023 by Billy Schofield
Very welcoming and great employees
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December 2023 by Karen Kenyon
This is the only UPS store I will go to. They are friendly and always very helpful.
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December 2023 by Tunç Şahin
I came here for the first time to make a return. The woman working was very nice and the return(scan) was done quickly
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December 2023 by Ryan
Staff was nice during my drop off
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December 2023 by Sebastian Gomez
Very effective and quick easy service
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October 2023 by J Will
Absolutely the worst customer service you could imagine. This employee was rude & condescending to say the least. I would be embarrassed to have him work for my company. We live locally and had a question regarding a package that was dropped off at this location, yet never given to UPS. His attitude was abysmal. When we asked what his first name was so that we could speak to Management, his reply was, "Nope. You're not getting that." Do yourself a favor and go to literally any other location but this one. We will also be reaching out to Corporate regarding this issue. Customer service can go a long way in retail and chasing customers out of the store is a safe way to ensure we won't be back.
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October 2023 by Cesar
Service was nice, quick.Staff was friendly as well.
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July 2023 by S. G.
We had 2 suitcases to ship home. Justin measured and packed the bags in boxes so fast. He did a terrific job packing and explaining our shipping and insurance options. Very professional and personable. Would highly recommend going to Justin for shipping services.
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May 2023 by Szu Han Wang
The staff that I didn’t know his name was really friendly and helpfulJust got a free copy of my doc from him!!!What a great person he is! I really appreciate
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March 2023 by Tapan Rajpura
I had horrible experience on call and I'm glad that I called before I went there. I called to check if they do notary and only answer they could give to me was: I am not sure. Then I asked to talk with the manager or someone who knows the answer and she says manager isn't available till tomorrow where I'm calling them at 12 PM.
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February 2023 by M R.
Terrible service! Most recently, the printing system was down and the woman working told me she didn't want to bother whoever would be able to take care of it because he was at the gym. She literally said to me that he doesn't go to the gym enough, so she didn't want to take him away from it.I've waited outside in the cold 15/20 minutes after opening hours before someone finally came to open the store - and when they did arrive, there was no apology or acknowledgement of being late.I've been in there with one or two other customers while there are three or even four employees there, and they just all sit around without trying to do anything to help speed up the process for customers. What you think is a simple task can take exponentially longer. Most of the time the place is an absolute mess and no one seems to care.They do the bare minimum here. The employees don't show any initiative or sense of urgency. It also constantly smells like weed, which I wouldn't mind if they actually did a good job! But they don't have their priorities right. I only go here now because of the convenient location. Otherwise, if I have time to go somewhere else, I will.
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November 2022 by JUANFER CANO
Saturday nov 6 at 9:00am to 9:45 no employees show up
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September 2022 by X1B Xtenxion
This guy just told me that his internet is down and he can't do anything right now. Exactly when it is my turn. I must be unlucky ?. Weird!
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August 2022 by A A
The guy didn’t know the process well enough, was not trained properly. The woman staff in the store was rude. She helped other customers while letting the fresh-know-nothing guy to figure things out himself. They charged 40+ for mailing a first class mail. And couldn’t reverse the process. Strongly not recommend to mail things using this store. Expense and not good service.
