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September 2024 by Angelena Givens
Why is my package in Boston it should of been on its way to Colorado SpringsUSPS 9405511899561828169993, Arrived USPS Facility 08/30/2024 4:53am BOSTON MA DISTRIBUTION CENTER Reply STOP to cancel
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July 2024 by MARIESTELA ROSARIO
I paid a lot of money to receive my package next day and I already have 4 days waiting for it and its stock in Boston somewhere ??
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June 2024 by P T
The biggest group of idiots in any Federal entity and that is saying a great deal. I have had no less than six (6) packages re-routed all over several states and towns in less than 5 nonths despite those packages being properly labeled. Defund-privatize immediately!
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April 2024 by Sevirena Yorke
If I could give 0 stars I would and I am not normally one to write bad reviews but omfg. I wish I was joking when I say this was hands down probably the worst customer service experience of my life. First off a person should not have to call over and over again to simply be connected to a person to speak to. Once someone picked up the phone on the other end I was not able to even iterate what my issue was before I was cut off and was simply dismissed. If the facility was on top of their work people wouldn't have to call about issues but alas they are unable to get their act together. Please do better and you will not have to deal with people on the other end of the phone.
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April 2024 by Adan Kinaoui
This place always makes my packages late for no reason i hate so much
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April 2024 by kylie brunner
My certified letter was supposed to be delivered in CT on March 25th, it is still stuck somewhere in Boston and no one can answer why. No one answers the phone here either. This letter is a legal document and is very time sensitive, now it won't be delivered on time and will throw off the whole legal case.Edit to add, I filed a complaint. This is absolutely unacceptable. If you are having the same issue, go file a complaint, that's the only way anything will ever get better
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April 2024 by Milene Herrera
Horrible service, my package has been here over 2 weeks! No one answers the phone, and I really need this package.
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March 2024 by Lorraine Longing
They don’t answer the phone
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January 2024 by Amaya Ferrufino
My package was suppost to be here at 9 am and its 3:53 pm.
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November 2023 by Shawaz
Black hole as stated by other reviewers. Consistently provides LATE service.
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August 2023 by Marie-Ange Kamba
I don’t know why they even have their number posted. They do not pick up at all
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March 2023 by Russell Deyab
Clean & covid free, someone is always at the front desk to guide you where you need to be or go. GREATNESS
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January 2023 by TheSpaceMopper
The reason it's rated so bad is because the majority of people who rate it are those who had trouble not those who got their package so do not stress if you don't get yours it will come I know cause I had 18 separate 10+ kg packages come through with no hassle
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November 2022 by Santiago Huamani Rivero
My package has been at their facility for two weeks now , starting to think it’ll never arrive !
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October 2022 by Sean McClellan
4+ days to get a package from 36 miles away. 4+ days to get a package from Methuen to Boston, that's completely unacceptable. It shouldn't take more than a day, why are my packages constantly getting held up here for multiple days? USPS needs to seriously get rid of DeJoy and start efficiently delivering packages again, these last few years have been awful and it's just getting continuously worse.
