W Boston is an excellent choice for both business and leisure travelers. The hotel features modern, stylish rooms that are comfortable and well-maintained, with an impressive selection of liquors in the mini bar. Guests appreciate the friendly and professional staff, including Paul Vargas and Gabriela Guzmán, who provide helpful service and excellent recommendations for exploring the city. The location is convenient, situated near restaurants, shopping, and downtown attractions, making it easy for guests to navigate Boston. While the vibe of the hotel is chic and inviting, there is a minor issue with the main entrance door, which can be heavy and awkward to open when the doorman is not present. Nonetheless, this is a small concern in an otherwise fantastic environment. Visitors also enjoy the lounge space, highlighted by engaging staff members like Luis Cavo and DJ Troy Frost, who enhance the experience. Overall, W Boston offers a great blend of comfort, style, and top-notch service, making it a desirable destination for anyone visiting the city.
Good hotel for business trips. Have to compliment Paul Vargas who helped so much with bags loading and unloading for you. Comfortable rooms with lot of liquors in the mini bar, the most I have seen at any hotel
January 2026
Service was truly the highlight, even during such a busy season. We had a nice, comfortable stay.
December 2025
Great vibe and staff is wonderful! Paulie the Bellman is always friendly and so helpful. Luis Cavo, the waiter in The Gallery, is engaging and very attentive- he's a fixture there and we've been lucky to see him for the past several years.
