W Boston is an excellent choice for both business and leisure travelers. The hotel features modern, stylish rooms that are comfortable and well-maintained, with an impressive selection of liquors in the mini bar. Guests appreciate the friendly and professional staff, including Paul Vargas and Gabriela Guzmán, who provide helpful service and excellent recommendations for exploring the city. The location is convenient, situated near restaurants, shopping, and downtown attractions, making it easy for guests to navigate Boston.
While the vibe of the hotel is chic and inviting, there is a minor issue with the main entrance door, which can be heavy and awkward to open when the doorman is not present. Nonetheless, this is a small concern in an otherwise fantastic environment. Visitors also enjoy the lounge space, highlighted by engaging staff members like Luis Cavo and DJ Troy Frost, who enhance the experience. Overall, W Boston offers a great blend of comfort, style, and top-notch service, making it a desirable destination for anyone visiting the city.
Broken peloton in the gym. Hasn’t been fixed for months.
September 2026
Great location for walking around town. Bri at the front desk was so helpful and a delight. Courtesy umbrella she offered was just the ticket!
September 2026
LLYOD WAS AMAZING!!! He made my birthday so special and I really appreciate him. I will be coming back. He’s made me rethink hotel experiences. I’ve never been treated so kind💖💖
