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10AM - 6PM
503 Washington St, Brookline
Bicycle Shops
“Gerry and Devin - man you could not ask for a nicer, more helpful couple of guys. I had a unique request and Boson EBikes was the ONLY shop to respond and they were able to help me get what I needed. Soon I plan to be in the market for a new e-bike and you know where I'll be going - Boston EBikes!”
“Excellent products, service, and prices. The crew is very knowledgeable and helpful, and they treat you well. They also don't try to milk you for every last possible dollar they can get. By far the best bike shop I have been to.”
“I had such a great experience at The Bicycle Link. I ordered spin shoes, and the owner could not have been more knowledgeable, customer-focused, and genuinely kind. He took the time to answer my questions and made sure I felt confident about my purchase.
The shop clearly knows everything about cycling, but what really stood out to me was the warmth and personal touch. There’s even a huge picture of his dog, Otto, as “Employee of the Year” — and honestly, it doesn’t get better than that.
If you want excellent customer service and a team that truly knows what they’re doing, this is the place to go. Highly recommend!”
“Great service! He was able to do a no-notice same day chain install for me. And in the course of that install, he diagnosed and worked on another issue he found...for no extra charge! Oh, and BTW, was also very friendly and knowledgeable. Overall great experience!”
“Took my e-bike here a couple of times now. This time I needed the brakes fixed and a tune up. I tried fixing the brakes myself but I just screwed it all up. They got it done quick and I was surprised how cheap it was. I expected to leave there spending $250-300. It Only cost me $155 for what they ended up needing to do. Everyone there is super nice and helpful.”
“Everyone who works here acts like an ornery old man, and two of the three of them are. But it is a useful fox burrow of an LBS for the granola people of JP and the rest of us who occasionally need a tuneup.”
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“The worth of having a reliable local bike store available is invaluable. Your kindness and respect to ALL customers is at the top of the list! There are no obstacles that they can't provide options for solving. Shannon provided me with information about the benefits of electric pedal assist bicycles including allowing me to test drive one. I had participated in the PMC for 15 years on a road bike but a stroke on 11/29/23 temporarily altered my capabilities. Shannon agreed with the research I had done about electric bikes, and showed me options. I settled on Electra Townie Step Thru Med/Large in Orchad which was available in another location. After I had the bike, on a return visit to the Braintree location, Ian assisted me with the purchase of 2 side mirrors and attachment bag and water bottle and related accessories. Just recently, after dropping off my bike for a tune up, I asked him if I could have flexibility when picking up the bike because I explained that we were having difficulty with getting the bike rack on the car. He offered that if I could get the bike rack in the car, he could offer assistance at the store with fixing it. In short, I am extremely satisfied with the kind, respectful, professional, competent, and knowledgeable service.”