Braintree Auto Works is a trusted auto repair shop known for top-notch service at great and reasonable prices. Customers report awesome, incredible, and amazing service, describing the business as small and likely family-owned. The mechanics are honest, providing thorough explanations of what a car needs or does not need. They give honest opinions and do not recommend unnecessary replacement or maintenance, with no pressure to approve extra work. There are no extra charges or fees; customers pay only for what is in real need of repair. The service is efficient, prompt, and informative. The staff can often diagnose issues quickly and provide quotes rapidly. They are known for going above and beyond, such as arranging inspections elsewhere, picking up customers, or helping with small fixes. Even when coming in spontaneously near closing time, they accommodate customers. Their fairness is highlighted in instances where work came in over budget but the original promised price was kept. The business wins loyal customers through this combination of great service, fair prices, and trustworthy, friendly interactions. Customers express strong loyalty, stating they will not go anywhere else and will continue to be customers as long as they live in the area. They highly recommend Braintree Auto Works to everyone.
Braintree Auto works has helped me on multiple occasions with my car and my family's cars. He is so kind and honest which makes trips to the auto shop a lot less stressful. I recommend him to everyone, I will never go anywhere else!
July 2024
Just replaced 2 front struts for my Toyota Sienna. Awesome service here and the price is very reasonable. Highly recommend.
July 2023
Wayne is honest guy and always gives a fair price. Highly recommend. Never does work that isn’t required.
