Liberty Bay Credit Union is a non-profit financial institution that offers a full range of banking and financial services. Focused on putting members first, the credit union aims to create exceptional experiences by providing helpful and friendly customer service. Many members find it easy to do business with Liberty Bay, especially appreciating the competitive rates on home and auto loans, as well as the seamless process for opening accounts and refinancing. Customers often highlight the knowledgeable staff and clear communication, which helps them feel confident and supported throughout their financial journeys. The credit union's staff is generally friendly and attentive, making members feel well taken care of, with some praising specific employees for their helpfulness. Members can access services both in person and online, with online banking noted as convenient and efficient. While most reviews are positive, a few mention instances where customer service could improve, such as initial miscommunications or delays. Overall, Liberty Bay Credit Union is recognized for its helpful staff, straightforward processes, and commitment to serving its members with integrity and care.
I have been working with LibertyBay credit union for a couple years now and George Kelly has been amazing and very helpful along with his coworkers, Victor and Mackenzie. I highly recommend for any of your financial needs.
September 2023
Geof and Joe have gone above and beyond to make the experience with LBCU top-notch. Cannot recommend enough!
April 2023
The ladies there are very friendly customer service is awesome I always feel that they take good care of me when I'm there thank you Michelle?
