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February 2024 by Gold Hoarder
Found a few bargains
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February 2024 by Trish Pierce
This is my couch after 9 years (with 2 teens, 2 dogs and 1 move). It is by far the best couch I have ever had. I recommend using the leather care (I do it once a year). Before I purchased the couch I sat on it in the store for over an hour (because I was sick of uncomfortable couches). I told the salesperson not to bother me and if I liked the couch after an hour I would buy it. The delivery was great. I am a realtor and always tell my clients to go to Macy’s for furniture.
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February 2024 by Rosada
Throughout the past few years, I have noticed a declined in overall quality (service, product availability and quality) at many of the Macy’s stores. However, this store is one of the most well stocked Macy’s still providing good quality products. However, the best part of the WHOLE store is the Joe Malone counter! Marty is the ABSOLUTE BEST! She needs to give customer service training throughout the rest of the store and company as many associates have got A LOT to learn.
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February 2024 by Jessica Pet
Great Place to shop for clothes
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February 2024 by Charles Grato - A man and his Bruins Porkpie Hat
Its Macy's
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February 2024 by Quintin Rice
I had a wonderful time shopping at Macy's jewelry department for their selections of rings. When I was looking for rings for my girlfriend, a sales representative named Arifa helped me immensely to find the perfect one. She was very attentive, knowledgeable and polite during our iteration. Thanks to her, I had a fantastic shopping experience and purchased exactly what I was looking for.
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February 2024 by Adam Gomes
Typical retail experience.
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January 2024 by leia prosdoskimis
I really liked
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January 2024 by Ezekiel Vergara
Loved the atmosphere in this place.
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January 2024 by Cabo Gaming
Good store
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January 2024 by Ramon Ham
Excellent store, people and service. Very good store service and people.
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January 2024 by Erik Johnson
Sales Associate Bonita Braddy of the furniture department lied to me to close a sale.It was the week before tax free weekend and the sales associate said that "we can process the transaction a week later so you could take advantage of it. You should receive a credit on your credit card for the tax amount a month later". This never happened. I called her and nicely asked about it after 2 months. She said that the customer service rep should reach out. Never happened. I called the customer service department and while they say the notes mentioning tax free weekend they couldn't actually do that. She lied.Not only did she lie, but she forgot to file when I was coming to pick up the item. An hour beforehand I called to make sure everything was all set and was going to pick up my rented uhaul and they had no record of the item being picked up on that day. They scrounged together a team to get it ready (and dropped part of it on the way out) and luckily I was able to.I would avoid these incompetent scumbags at all costs.
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January 2024 by Maria Fernanda Rosado Vila
Excellent place to shop
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January 2024 by Asdf BMC
My favorite place
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January 2024 by bad and boujee vintage 80
Horrible customer service at desk on Christmas eve. The manger was super sweet and took care of us. The blonde lady at service guest desk was rude and could care less it was Christmas eve and they couldn't locate out gift. She was rude and miserable. Finally the Sweetest manager came to set a completely different mood.
