Macy's, established in 1858, is a well-known department store with over 740 locations and an online presence. The Rogue Valley Mall branch offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, and Estee Lauder, along with housewares, gifts, and furniture in select stores. Many customers appreciate the helpfulness of staff, especially in the jewelry and perfume departments, where personalized service has led to positive experiences and purchases. However, some shoppers have noted challenges while shopping in-store, such as feeling pressured by sales associates. While the store is cherished for its variety, some customers feel that the clothing sizes and styles do not cater effectively to everyone, particularly those who are petite or curvy. Despite these concerns, many enjoy the convenience of shopping online, highlighting the ease of finding items and receiving free shipping. Overall, Macy's remains a beloved retail destination, valued for its diverse offerings and customer service.
I had a really good experience. I had a personal stylist: Carole Z, she helped me pick out my wardrobe for work. Although it was a busy Saturday we got the job done in under an hour and I feel so much more relieved!! She's absolutely the best.
February 2026
Best quality I buy only during deals where the cost is affordable
February 2026
Visiting from NY for work. Probably one of the nicest Macys I’ve ever been too. Clean, organized and updated.
