“The store was clean, neat, and well stocked.
Hunter, my Sleep Expert, was knowledgeable, friendly, and most helpful. He explained my options but didn't pressure or try to upset.
I highly recommend.”
“My girlfriend and I loved our experience here with Luis—we came in looking for pillows. He was knowledgeable and took our feedback well without overwhelming us with too many options, then stood back to let us deliberate until we had our decisions. The type of salesperson you want!! Thanks Luis!”
“Both June and her manager I want to say Jen have excellent customer service skills. Lots of recommendations and not always pushing the most expensive mattress and pillows. Thanks so much! Can’t wait to get a new mattress and sleeping better!”
“Victor was so knowledgeable when helping us select a new king mattress. He worked within our desired budget and he was super patient with our toddlers while we were testing mattresses. He even had fruit pouches for them! Great customer service, thank you, Victor!”
9:30AM - 8:30PM
1385 Beacon St, Brookline
Mattress Stores
“Lili S. was amazingly helpful! She helped us find a bed frame and box spring to pick up same day. She went above and beyond to locate both items and coordinated an easy pick up for us.”
9AM - 8PM
1 Harrison Blvd Ste 3, Avon
Mattress Stores
“Angelo greeted us promptly upon entering and asked how he could help. We told him we were looking for a full size mattress for our daughter attending UCONN. He showed us multiple options and weren’t sure about choosing or trying another store until we asked about box springs and he explained that we had a few options. A traditional box spring or a metal (needs to be assembled) base that had an electrical adjustable aspect that elevated the head of the mattress! This would be included with the mattress based on the price point! We were sold at this offer. Very happy with Angelo’s help and looking forward to the arrival of our daughter’s new bed!”
“We found what we wanted on display in the lobby. We were quickly approached by a sales clerk (Nancy). She was very nice and informative. The whole experience was fantastic. This is why we return to Jordan's Furn”
“Overall, I had a good experience with Bob’s Discount Furniture because their customer service is outstanding. Every time I contacted them about an issue, they were friendly, professional, and always willing to help. They never gave me a hard time and were always willing to repair or replace the furniture. I truly appreciate that.
That said, my experience with the wooden furniture was disappointing. Almost every replacement arrived with a different defect—small dents, paint flaws, or wood imperfections. None of the issues were major, but after several exchanges, I realized it was very difficult to receive a completely flawless piece. Eventually, I decided to keep the items with the smallest imperfections because I was simply tired of exchanging furniture.
On the other hand, my sofas arrived in perfect condition, and most of my rugs were also great. So this review is specifically about my experience with some of the wooden furniture, not everything I purchased.
If you value excellent customer service, I would absolutely recommend Bob’s. Their team was always respectful and helpful. However, if you’re very particular about cosmetic perfection in wood furniture, you may want to inspect your items carefully upon delivery or consider a retailer with stricter quality control.
Overall, the furniture is beautiful, the prices are fair, and the customer service is excellent. I just wish the quality control on some of the wood pieces matched the level of service.”
9:30AM - 8:30PM
65 Boston St 2nd Floor, Dorchester
Mattress Stores
“I just moved from San Francisco to Boston, getting a mattress can be someone’s most important first decisions.
After visiting a couple locations, I am particularly impressed by Jon’s expertise. He made an otherwise daunting task easy and admittedly pleasant. I would highly recommend this location for your mattress and bedroom needs, the service was top tier!”
“The prices were affordable and the selection was huge. I purchased a queen size bedroom set with a mattress and box spring. The sales associates were pleasant to work with, I would definitely return to purchase more items.”
“This was my boyfriend and I’s first experience purchasing a mattress. Rich was outstanding and informative on the types of mattresses to choose from. He was very personable and made the experience wonderful. Highly recommend Boston Bed Company, not only do they have many options but also great deals. Thank you again Rich; we’re excited about our purchase!”
“Great experience at Warmington. Chad was so helpful in the store, very knowledgeable about their products. Absolutely LOVE my new furniture. Well built, real wood, nothing cheap about it and the prices were comparable or better than other stores. Delivery was seamless, the guys were great. Highly recommend if you are looking for great quality and service!”
“This place is AMAZING! If your looking for a place to get furniture I would totally recommend this place. The prices, staff, and quality is absolutely fantastic!”
“Donna and her crew have been serving us for about 30 years! Still have the futon, we bought 30 years ago!Replaced mattress, but wood frame is as strong as ever!Moved back recently and bought Bedroom furniture!”
“Great deals and prices!! Best you’ll find in the area. We can’t wait to move into our apartment with all of our new furniture. Neil, Dave, and Rolly were all very friendly and greeted us right away.”
“I came into the store Yvens the store manager provided great customer service! He every question I had. I left purchasing the best couch for my apartment. I definitely would recommend this store to everyone!”
10AM - 5PM
281 Washington St, Norwell
Mattress Stores
“Staff was great and love that it’s a family owned business. I purchased a bookcase that was exactly what I was looking for and the price was very fair. Everyone was friendly and helpful. I’ll be going back!”
“I Went In There To Purchase A Full Size Mattress And Box Spring From This Place Everyone In There Was Kind And Friendly This Is The 3 Purchase I Made From Blue Hill Bargain's UHl And I Love It The Coast Is Very Reasonable The Time Before Last I Bought My Son's Full Size Mattress And Box Spring And Bought Me A Full Size Mattress And Box Spring Set And It Lasted A Long Time I Think It's About Time To Visit This Place Again I Will Definitely Recommend My Family And Friends Here”
“Sales Professional Helga was very helpful in overall process of purchasing a new mattress and box spring. From purchase last week, to delivery yesterday-nice team to deal with and great night's sleep on the Ambassador last night.”
“We had an exceptional experience, and it was entirely due to the incredible character and care shown by Hasty and Abdul.
From the beginning, Hasty guided my wife and me through the sales process with professionalism and genuine kindness. What truly stood out, though, was how he took full ownership of our situation when we learned my wife had received a cancer diagnosis and would be undergoing surgery. Understanding how important it was for her comfort during recovery, Hasty immediately stepped in, stayed readily available by phone, and was consistently responsive to every question and update. We never once felt like we were navigating this alone.
Hasty then partnered directly with Abdul in shipping, and together they went above and beyond to expedite the delivery. Abdul showed the same urgency, compassion, and attention to detail, ensuring everything moved as quickly and smoothly as possible during an incredibly stressful time for our family.
This experience was far more than good customer service—it was genuine human care. We are deeply grateful to both Hasty and Abdul, and we want to thank the store for employing people of such high character. Employees like these make a lasting impact and earn lifelong customers.”
“I'd been looking for a bed with my mom at American stores and was disappointed by their selections. But, I immediately liked many of the simplistic choices that Tang's offered. I would say that they're a bit more expensive than American stores for beds, but you are getting quality! I was in there for about thirty minutes and we were able to choose something, with delivery this weekend! (~3 days, since we ordered on Wednesday). I don't know who was the person that helped us but he was really friendly and helpful. They were supposed to close at 5:30 but he still let me and my mom come in at 6:15.”
“I bought a mattress here SEVEN years ago and I just came back to say I still love this thing. I got my queen size memory foam mattress for $650, and many years later it's still my favorite ever. I'm planning to send family members here to get their mattresses when they move. I highly recommend you go into the store to try out a mattress before you buy, as that's the best way to determine comfort. My delivery experience was great, too. It was a foam mattress that came in a big box, and once rolled out, expanded to normal size, so it was easy to deliver.”
“The chaise sofa purchased two years ago is wonderful. Still looks new. Fabric is so forgiving. Any spills have just wiped clean - great performance fabric. Happy with the purchase and price point of this item.”
“I would recommend this store to anyone in need of furniture, Liam's Home Furniture was very helpful and went above and beyond to find exactly what we were looking for. The delivery guys were also great as well. They give me the best quality furniture. Highly recommend!!”
“The sales person Connie was great. She was very helpful, polite and knowledgeable. My sofa was delivered on time by 2 very nice and strong guys! They had to carry the sofa to the third floor! Great job guys!”