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“Glad I made the decision to drive further (from Weymouth) for a better-rated Quest lab. Check-in on the kiosk was quick and easy. Most importantly, the staff was friendly and helpful.
I wanted to get a blood type test in addition to my provider-ordered urine test, and Luz was helpful in directing me to the website for purchase.
The blood draw was successful on the first attempt and relatively painless. (I am still scarred from a previous bad blood draw experience when I lived out of state.) She was thorough and even noticed that I was bleeding through my gauze before I even took note and kindly gave me a second one.
Don't let the dingy, low-lighting of the waiting room deter you; this was a great lab experience.”
“The phlebotomists were wonderful! Professional and very skilled at painless needle pricks. I don't know if I'd visit this location again as the waiting room was filled with people waiting for drug tests and I felt very uncomfortable.”
“Had several appointments at the Pearl St location late 2025/ early 2026…
each one proved convenient and timely with proficient staff. Nice user friendly app for booking appt.s too but self check in was less than 2 min. if you have your cards ready.
Didn’t encounter a busy waiting room yet but they seemed to keep it moving with who was there.
Physical back offices/rooms environment need significant attention aka UPDATES/RENOVATIONS!!!”
“Millie,
You are a gift!!! Truly!
She has to be the coolest, most calming woman I’ve come across in a while. I went in, anxious was an understatement. She was super cool about it and just made the interaction fun. NORMAL chit chat, as if were her friend…. All of a sudden, she say ok small pinch, conversation continued as if nothing else was happening and then I was DONE!
Long story short… you’re a treasure. THANK YOU!”
“I have always had trouble with blood draws - I faint quite often. Maggie and Ann were such professionals, and so kind when the inevitable happened. They were able to get what they needed even though it took much longer than it should have. Really appreciate this staff, especially those two ladies!”
““I had an amazing experience at Quest Lab. My blood test was handled by someone who was incredibly professional, kind, and friendly. They made the process smooth and comfortable. I truly appreciate their care and efficiency—everything was done on time and with great attention to detail. Highly recommend!””
“Getting there was extremely easy, I was about 15 minutes late and the system gave me the option to reschedule my appointment for an hour later. I decided to wait in the waiting room and then the location was not very busy so the nurses performed the procedure well before I expected to wait. The place is very clean, organized and welcoming. Excellent customer service. My only complaint is that my Verizon internet service had connection issues inside the location.”
“I’ve seen 3 different doctors here over for the past 10 years and they’ve all been exceptional including their entire care team and staff.Dr. Diaz, Dr. Lee, and Dr. Driscoll as well as all the front desk staff and their lab staff have been amazingly kind and helpful and take their time to explain things to make sure you understand and I was also pleasantly surprised with their follow up calls to explain lab results that were taken elsewhere.Nothing but good things to say.”
“amazing! they are very talented in blood draws, go here if you are a hard stick! The people there are amazing! it takes other places probably 5 times but they did it first try.”
“All of the employees are extremely helpful, polite, and an absolute joy to be around. All behave professionally and willing to give you a smile to boot. I would not go anywhere else to have my blood drawn. Thank you for allowing me to speak my two cents.”
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“I rely on Quest Diagnostics in Braintree for my lab work. Yesterday I had a phlebotomist new to me. Katherine made the entire visit comfortable. Her phlebotomy skills are excellent. She is patient, kind, and respectful.”