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February 2024 by A B
Absolutely wonderful service from Anthony and Jahan. They made the experience enjoyable. Be prepared to have a humorous encounter with those two while handling all your phone service needs. Hands down the best.
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December 2023 by Dan H
Another store closed but says it's open. Fix your online info
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July 2023 by Chuck Mattina
Make sure you know code to your phone account. I didn't and had to get another number.
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July 2023 by Elba De Oliveira
I m thankful to the gentleman that help me out and get my problem solve in a flash around 12:00 pm Friday . ?% satisfy costumer
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May 2023 by incognito magnas
Scammed me out of $20. Then have me the run around. Beware of this store
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February 2023 by Hayley
Manager was very helpful. I had been in once before to ask a question and he remembered me. Bought a new phone that I am very happy with. He went above and beyond to make sure everything was working smoothly for me before I left since I had been having issues with my previous phone (purchased from Amazon, Not metro) working properly .
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August 2022 by Gene Porzio
All employees were cool. New girl, forgot her name was very polite and kind, the experienced was thorough. They should rate me a I brought a couple ("friends") they were indecisive and awful....NEVER AGAIN! I'll be back there in a couple weeks to grab another phone but nice people and helpful.
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July 2022 by Magno Rodrigues
I went there trying to get an upgrade on my phone. The guy there made everything nice and had patience to explain how everything works on upgrades that I decided to get a new phone. The service was fast and friendly , they do appreciate their jobs over there. 5 stars.
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April 2022 by ritibata Rocha
I run to get store open because that shows was open until 9pm on Saturday, but it's closed
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October 2021 by Unicorn Ama
Unfriendly staff
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March 2021 by Anna Sallustio
The associate at the store was very helpful in fixing my phone she knew what she was doing. Also very pleasant unfortunately I dont remember her name
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July 2019 by Paul Wilson
Without my knowledge signed me up for Amazon prime, which is fine its included in my plan, however they deleted all evidence from my phone and also did not tell me my log in or password! So now I can not use the services or create an account. Also they did not sit down with me and explain my phone or how to access certian apps on it.
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April 2019 by leanne mercer
Kyle helped me with a phone and service.. he was waiting on another person prior and in between helping me with best phone plan and I believe I got the perfect one.. he was so patient personable and professional. I am confident I chose the right metro to do service with. I would recommend this store to anyone I know looking for a new phone and service.
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April 2019 by Tevin Jones - W98626
I went in on Tuesday and got a "Brand New" LG K30. The manager Kyle was great. The phone was horrible. I had it for less than 48 hours and the screen went haywire, followed by the phone not working at all. I brought my phone in today to see if they'd remedy the issue. The ladies who were "working" had the gate closed until almost 2 in the afternoon, sitting at the counter gossiping, only opening the gate to go get more food. I finally got in the store and explained my situation, was yelled at and told that I broke the phone and just wanted a new one for free, and was told that it wouldn't be happening today and if I had an issue with it, I could call corporate. Kyle is awesome. His employees are trash.
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January 2019 by Laura Bradeen
I spoke with the manager today, Kyle. He helped me solve a long standing problem, over the phone, that other people had assured me I needed to attend to in person. He was extremely helpful, professional, fun to talk to. I have not visited the location, but definitely will when I need to.
