New England Appliance and More, located in Braintree, MA, is known for offering quality home appliances at the lowest market prices. Customers appreciate their wide selection, which includes both new and slightly damaged items, ensuring options for every budget. The staff, especially sales representatives like Tom and Dave, are highly helpful, knowledgeable, and genuinely caring about customer needs. They spend quality time explaining options, providing honest advice, and ensuring customers understand their choices, making the shopping experience smooth and trustworthy.
The company is praised for its excellent customer service, from the initial sale to delivery and installation. The delivery team, including drivers like John and Scott, handle installations with professionalism and care, often managing unexpected issues gracefully. Customers highlight the efficiency of delivery, quick response to hiccups, and the willingness of staff to go above and beyond. For example, one delivery person not only installed the stove successfully but also cleaned up afterward and offered helpful tips on appliance maintenance.
Additionally, New England Appliance offers timely delivery and removal of old appliances, making the entire process hassle-free. Many customers mention their long-term loyalty, with over 30 years of positive experiences. Overall, the business is highly recommended for its great value, phenomenal service, and honest, friendly staff, making it a trusted choice for appliance needs in the area.
You can always find something here, whether your replacing or renewing, you just can't go wrong here. I recently visited with MaryEllen to replace, and I'll be back after making my decision. Choose NE APPLIANCE and make your room happy.
July 2026
Susan was awesome to deal with! Got a new top load washer! Very exciting!
May 2026
All of the staff here are EXTREMELY kind and knowledgeable. The two men in the front especially deserve a raise. These are the kind of people you need representing such a great company.
