Toyota of Braintree is owned by the Tufankjian family and is rated for high customer satisfaction. The dealership offers new Toyotas and a wide range of used vehicles. It has a large service department with a local shuttle and an extensive parts department. Reviews highlight extremely helpful, welcoming, and experienced staff who are good with customer service. Employees are described as phenomenal, well-educated, honest, and attentive. They explain everything about the car and available services, ensure customers understand all paperwork and details, and take concerns into account. Staff are noted for making clients feel comfortable, not rushed or anxious, and for gearing them in the right direction, especially with specific needs like a first car lease or challenging credit situations. The entire experience is frequently called smooth and highly recommended, with many customers expressing extreme happiness and stating they will definitely return. The process from test drive to driving home can be very efficient.
HAMED Abusabiha very good with his job, good customer service. Explains everything about the car to me and about the service that is available. He requires good pay rises.
November 2025
Hamad was extremely helpful with what we wanted and ended up getting the job done! Couldn’t be more happier with the car and service!
November 2025
I purchased a car from Hamad today, it was a very big decision for me and Hamad took into account my concerns and made sure I felt comfortable making a purchase- would recommend him to anyone!!