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“on feb 5 at around 5:30-6 pm, i came into this O’Reilly in hopes of a battery change. I was greeted immediately, and the man at the counter walked me through the process with ease. He was knowledgeable, advice giving and I am now a member of O’rewards. I visited the Rockland location previous to this one and waited 40 minutes as they had no want to help. The gentleman who assisted me tonight deserves praise. I hope my battery lasts a long time, but O’Reilly’s in Brockton I’m sure I will see you again.”
“The young man at the desk who helped us who i'm not sure of his name, It's either connor or curtis, Was patient and very interested in helping us solve our problem. Excellent customer service. Give that young man a raise.”
“This place is good help is good you can tell when there stressed a lil but it happens every where. Autozone used to be my number 1 to go to first but the new people there don’t want to help and sometimes don’t know anything. Oreillys at least has a knowledgeable staff.”
“Had a very pleasant experience at the courtesy of Tom. I walked in for new headlights and windshield wipers and Tom was very helpful at locating the correct models for my vehicle and answering my questions. Standup gentleman”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“This review is specifically for Ben. If I could give more stars I would. We had a rough running engine. Ben used the plug in diagnosing machine to find out we had a misfire on cylinder 3. We went for the cheap option, just do the spark plug. Came home and didn’t have the correct plug socket. Back to the shop. Ben helped us find the magnetic soark plug socket we needed quickly. I returned home and replaced the plug. Of course it was the coil pack. We headed back to the shop and called Ben on the way. He had everything set up so we just needed to pay. He got us into the store just before they closed for the night, so this issue with our main vehicle didn’t bleed into tomorrow. In a landscape of indifferent service reps, it was really refreshing to have someone knowledgeable and outwardly helpful. Thanks for everything Ben. You’re a rockstar.”