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December 2023 by Paul Albanese
Always pleasant and helpful, my favorite location to visit!
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December 2023 by Enocia Gordon
I recent reached out to this Bank because I needed a Heat Loan.. This was probably this easiest process in my whole Journey.. My contact representative was Kristina Dilone and she was amazing, quick and efficient. She was pleasant to work with and made this process all worth it.. 10 out of 10 WOULD ALWAYS RECOMMEND
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October 2023 by Claudia Lopes Pina
Great customer service by JuanitaThank you ?
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November 2022 by Anthony S.
Literally says its open right now on Friday (Black Friday) the day after Thanksgiving from 9:00 am - 6:00 pm (I left work early.) IT'S F'in CLOSED. They also are not open to 6:00 pm any day of the week. They close at 4:00 everyday or they are simply not open. I get out of work after 5:00 pm. Don't expect to ever get in this bank during the week if you work real hours, You will just waste your gas and time going there. Pretty much ruined any chance of me saving money on Christmas presents from my family. I do not recommend the Brockton Branch its simply not worth the frustration and time trying cash your paycheck there...
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May 2021 by Mark Collins
Closing at 4:00 is absurd! Very inconvenient. Especially on Fridays. Changing banks.
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November 2020 by tom brady
Fastest Money Counters in the Northeast??
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August 2020 by Lorry S.
Eastern bank is one of the better banks around. Anthony G thinks BLM is a terrorist organization. Too bad he cannot read but only listens to Donald Trump. George Floyd is not a criminal but Donald Trump is. He should be tried for treason. I'm sorry his ignorance makes it so hard for him to think for himself. But if you want to know who doesn't care about anyone, especially babies...your mentor Donald Trump doesn't care. I'm glad EB supports BLM. It is the right thing to do. Eastern Bank is great! During Kovid they have quite a challenge but they go to work every day. Regarding your debt to loan value...talk to the accountant who does your taxes, they should have been able to answer your question. If they could not answer it you have the wrong accountant.And, finally, that you waited two years before getting an answer...says more about your intelligence than it does about the bank.
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July 2020 by Anthony G.
I have been banking with Eastern bank for almost 20 years. In those 20 years the closed my local branch, their inability to answer what turned out to be a simple question about refinancing my mortgage cost me over $12,000 in interest over 2 years, (The question was how to calculate one's income to debt ration and how is it applied), they close their local branch and they "upgraded" their online banking web site add several steps to every function doubling the time I spend at my desk paying bills and got rid of a function that added my payments to payees for me making tax time even more time consuming because now I had to add everything up by hand but still I stayed with them. Well because, "The devil you know..." But last night was the final straw. While driving hone a saw a billboard lit up with the proclamation that says Eastern Back support the domestic terrorist organization Black Lives Mater. I fund it interesting they chose this name but instead of advocating for school choice for inner city children they prefer to burn down local businesses in these neighborhood, instead of directing their outrage at the violence in black neighborhoods that killed a 20 month old baby in Chicago, a 77 year old retired black man in Minneapolis they chose to attack law enforcement across the nation because one bad cop killed a criminal, George Floyd, who had been convicted among other of beating an African American woman who was 5 months pregnant with 4 of his thug friends during a home invasion. Eastern Bank has chosen to support a group, BLM, who spends more energy tearing down statues Abraham Lincoln, George Washing and Thomas Jefferson while beating intimidating and killing anyone who opposes them. BLM cares nothing for the children that are dying everyday in the urban battle zones and with their support of BLM, Eastern Bank is just an other wealthy corporation that has decided it is just easier to pay the thugs than make a stand for the suffering of the people that are being exploited. So after 20 years I will be closing out my accounts as soon as I can find a bank that cares about the community it serves
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March 2019 by Iris J.
Theres times where things happen at the Bank and my account but the eastern bank staff is amazing they help me solve many problems I've run to since banking with them I been at this bank for years I would highly Recommend anyone to open a account here
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August 2018 by michelle bermingham
Always have great service. Very pleasant people. Very pleased with my branch
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April 2016 by Teresa Hynson
Very helpful
