Eastern Bank has been a trusted choice for many years. Employees are accommodating and friendly, caring about customers. The team feels like a second family. A representative explained a Heat Loan process quickly and efficiently, making it easy. Another staff member was professional, cheerful, and knowledgeable, guiding a new sole proprietor from start to finish. Customers appreciate hard work, effort, and the pleasant experience. They rate it 10 out of 10 and always recommend the bank.
First impressions because I have only had phone and one visit. Everything is first rate. Knowledgeable, understanding, truthful. FOUR STARS all-around. ! Don't Hesitate !
May 2026
The best, most friendly tellers I have ever met at any bank in the past!
May 2026
This review is specific to South Main Street, Brockton, MA, and specific to this employee.
Jeff Chavannes is an absolute gem. Calm, cool, collected. He is a 5 star employee, and easily the best thing about this place, so far, as your customer service, via telephone, blows.
