Hanscom Federal Credit Union
Banks,
Credit UnionsHours:
940 Belmont St, Brockton MA 02301 Hours
About Hanscom Federal Credit Union
Hanscom Federal Credit Union is a purpose-driven organization that empowers its members to achieve financial wellness. It serves members across the country through many branches and ATMs. Some members report very positive experiences, noting that support staff are helpful, make them feel welcome, and do not make them feel stupid during tricky processes. However, other reviews report significant difficulties with customer service, including being on hold for over three hours without reaching a person. There are also complaints about unresolved unauthorized charges and poor location access.
Most Recent Reviews
June 2025
I was having some stressful times setting up my payments. I called support and Jerry Walked me through it. Although I may not spend all my time on the computer or my phone. I am not a Luddite. It was tricky.....for me. And I wasn't made to feel stupid. Thanks Jerry.
March 2025
Vladimir Munguia, is always helpful and he makes me feel welcome..Vladimir is a great asset to HFCU.. thank you for helping, you are always nice
June 2021
You can not call this location to ask questions to a human, very disappointing.
More Comments(18)
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