Metro by T-Mobile is praised for its excellent customer service and helpful staff. Customers highlight a manager named Dominic, who is described as the best manager they have worked with and makes customers feel special. One customer appreciated a staff member who went the extra mile by taping a new phone number on a friend's flip phone. The store is recommended for those seeking assistance, especially for issues like recovering lost numbers. However, some reviews mention challenges with social media support and longer wait times, especially when problems could not be immediately fixed. Overall, the store is viewed as a friendly and supportive place to handle Metro services, with staff members dedicated to providing good service and making customers feel valued.
The staff Jason had excellent customer service. He went up beyond regard customer care.
April 2024
They really helpful love the serviceshoutout to Keila Teh and The manager very nice people
February 2023
The Social Media Support doesn't quite understand their opposes under Q Link Mobile who has the Last Word as The Agent for the US Government. If they say: No Carrier it doesn't matter what you'd like for Data for $30 if we say Customer gets Unlimited a Month for $30.00 then it's Unlimited not 5GB Data a Month!
