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February 2024 by Robert Spears
I drove in and was greeted before I got out of my car. Max met me at the desk soon as I walked in. He handled every thing with ease. Went into the very comfortable waiting area. Max texted me when the service was complete and told me he would come and get me when my car was finished being washed. Everything was fine very professional highly recommended
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February 2024 by Jing Zhang
Great experience with Derek for my car service!
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February 2024 by Jack Klinck
Anthony, Max and the crew at Audi Burlington are terrific. Serviced my vehicle in no time and had to be back on the road quickly.
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February 2024 by Clyde Sylvia
The service I receive every time I bring my car in is 5 star. Derek has been great to work with, getting me appointments and a loaner car. I have been getting my car serviced here for over three years and have never had any issues. I highly recommend Audi Burlington for their excellent service.Services: Electrical
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February 2024 by Charlotte DEVENEY
Jim Parolisi has been outstanding with both our vehicles in the service department.Service: Tires
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February 2024 by Maureen McGann
Professional and on time service as usual
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February 2024 by Nancy Sullivan
We found the service department at Herb Chambers Audi of Burlington to be excellent. We had an issue with our new Audi Q7 and Anthony was very responsive on the phone. He addressed the issue immediately and he was very courteous and knowledgeable as well. We were pleased that he came out and explained what was done when we picked up the car. The other customer service staff was very pleasant and helpful as well. We have purchased 5 cars from Herb Chambers dealerships over the years and his employees never disappoint!
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February 2024 by Deb VW
I enjoy going to my dealership for routine service. Everyone is personable and polite. Especially my service advisor Jim. The newly renovated building makes waiting a breeze. You can have a latte and drool over the Audi eye candy!!Services: Vehicle safety inspection
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February 2024 by Ray Gondola
Jim did an excellent job and I highly recommend him and the Service department at Audi Burlington. From the moment I arrived, everything was done professionally and efficiently. The work to be performed was explained, and I was told what was and wasn’t covered under warranty, so there were no surprises. I required a loaner vehicle, and that was ready at checkin. I could not ask for a better experience and again, I highly recommend Jim and the entire team at this dealership.
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February 2024 by Joseph Ianelli
Audi Burlington is top notch. i bring my car in for routine services like oil changes. They are efficient, friendly, and comprehensive. They even send a video outlining their assessment. This time i worked with Anthony who was great and have also worked with Derek. Both, really good guys and i always feel like my car is in good hands with Audi Burlington. Highly recommend.
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February 2024 by Richard Caines
Great customer service. Very attentive and took time to pay attention to the details.
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February 2024 by Brian V
Great service as always.
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February 2024 by Isaiah Quinones
Anthony was one of the best representatives i have had the pleasure to work with in helping me fix my A6. I came in for an oil change and a strange noice from the front of my car. Anthony was able to not only identify the problem and translate it to his technicians who did a fantastic job, but he also gave me an accurate quote from the start! He even got me to work on time and i was able to pick my car up on my lunch break. Fantastic experience and would never bring my car anywhere else!Service: Auto maintenance
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February 2024 by Matthew Juros
Max is such a solid pro. Personable while completely on top of the requirements. Sweet loaner car, too ;-).
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February 2024 by Ezekiel Ndungu
As always this dealership is one of the best customer services and they offer quality services.I like the idea of texting it’s convenience.