Audi Burlington Service Center provides excellent and professional service. Customers report consistently positive experiences with knowledgeable and helpful staff who are pleasant and accommodating. The team is extensively well-informed on Audi products, functions, and technical services, making it easy for customers to understand their problems and the repair process. The service is efficient, with issues resolved quickly and smoothly. The staff provides fantastic personal customer support, taking time to answer all questions and explain systems at an understandable level. They handle everything from diagnostic checks and repairs to coordinating with other companies for services like windshield replacement. The technical staff's capabilities are noted as being beyond reproach. The facility offers conveniences like a nice waiting lounge, complimentary coffee, and magazines. For longer services, they can provide clean rental cars. Customers highlight the excellent customer service and attention to detail, driving cars they love while enjoying a support team that has their back. The experience is generally described as smooth sailing, leading to high recommendations for the service department.
Max, my Svc Rep was outstanding, as usual! Excellent at scheduling and servicing. All was performed very well on both the RSQ8 and RS6 that were serviced on the same day.
July 2026
I LOVE Audi Service Dept in Burlington. My new ETron has been kept super well cared for. Derek Brodeur is so attentive and wonderful. I recommend it 1000 %
July 2026
I have been going to Audi in Burlington for years. See Jim in service very knowledgeable keep you up dated and makes sure the customer is always happy.
