JD Sports in Burlington, MA, is recognized as a top shoe store, offering a wide selection of the latest footwear and athletic gear from popular brands like Nike, Jordan, adidas, and Under Armour. The store is dedicated to providing excellent customer service, ensuring a friendly shopping experience for men, women, and kids. Customers have praised the staff for their helpfulness and knowledge, with specific mentions of employees who went above and beyond. They engage with customers about basketball and assist with product selections, making shopping enjoyable. The team is also attentive to returns and exchanges, ensuring that customers receive the right items. Overall, JD Sports is a go-to destination for fresh kicks and athletic apparel in Burlington.
The worst employees I have ever experienced while shopping. I didn’t end up purchasing because of how terrible the service was and how rude they were. I even saw others leaving while waiting for someone to help them.
December 2025
The girls at the front desk are the most annoying teenage girls I’ve ever witnessed. Fighting with each other on who has to do work at the register. Just do your job.
September 2025
Don’t waste your time here all the staff is rude. Better off buying online.
