“As a 75-year-old guy, I certainly expected to be ignored when I went to this store to buy shoes for skateboarding. Instead, I received outstanding service from a young man named Princeton, who is so smart and professional.I was seeking flexible shoes; unlike my Nike running shoes, which flex only from front to back (not sideways) I wanted shoes that flex in all directions because when running shoes can't flex sideways they force the knee and ankle in directions they don't like by transferring the force to something other than the foot.I'm so happy with my new shoes I'm going back to buy a couple more pairs.The store was also impressive....very clean and meticulously organized.I can't wait to wear them to my next visit with my M.D.”
“Really helpful sales people and great clothes for any age man. Over the holidays i was looking for a particular item that was sold out. I called customer service and got an agent that should be a trainer for all phone agents. He, Benjamin, tried his best to find the item and kept me informed as we went along. Ultimately i didn't get the item but it wasn't for lack of effort.”
“Unique custom clog. Takes many weeks to receive the finished set but they are high quality. I’m still trying to get accustomed to them but they are definitely straightening out my entire core.”
10AM - 7PM
6Q, Wayside Rd, Burlington
Shoe Stores
“The best sales occur on the weekend. You typically see additional discounts added to the sale price. This Methuen location also has Osh Kosh clothing. The also have really amazing team members who are incredibly helpful. One team member approached my little ones and asked if they wanted to color at the activity table and gave them stickers at the end of our shopping trip.”
“A lot of shoes were on sale, but not all the sizes are available! But staff there were very nice, they ordered the boots for me! It was a pair of timberland. And I received the email later!”
“The return policy is a little strict. But they worked with me and I ended up buying two pairs of shoes I love. Ecco shoes are the best I've ever worn. Comfortable and durable. Just make sure your clear on the return policies. If you wear them outside your only chance is an exchange. The manager Carlos approved my exchange and I am a very happy customer. Highly recommend Ecco and this location.”
“I love the shoes and the handbags but the staff at that store is terrible, poorly educated and they gave me a lot of attitude due to a mistake made by one of the young women who works there since they treated me very badly.”
“This store is an excellent resource for Women's clothing in great fabrics -- cotton, linen, wool. While not a fan of EF unflattering shapes and silhouettes, the fabrics, price, & color options (when they work) make up for it. I've always found staff pleasant to chat with and their (mostly) hands off approach suits me.”
“So, I had not idea I was a JJill girly. I popped in to see the dress selection for a rehearsal dinner. Tina pulled so many dresses that I was unsure about, but boy was she right! I ended up leaving buying two dresses that I LOVED but never would have pulled for myself. I also bought a shirt and jewelry. Tina really made my whole day, she made it feel like I was shopping with a thoughtful friend. I went home and tried all my new clothes to show my husband. He was also loving the new looks.”
“Excellent sales! Sales associates went out of their way to make sure your shopping experience was hassle free and you got the best deals. Make sure you try on before you bye all sales are final no exchanges returns or refunds!”
“I got great help here and appreciate it a lot, it means a lot to me to see people working in a store that I need to go to to be able to buy supportive shoes that also look pretty good.”
“I have had great experiences with courtside; found shoes I was looking for and they let you try on. One time they didn’t have the size I needed but were able to find them for me at their other location and have them brought over.”
“Coming down from New York and stopped at this mall , worker from there named Denzel welcomed me right away and helped me grab the air maxes I’ve been looking for and couldn’t find them in New York definitely won’t hesitate stopping by they got it all!”
“It is more expensive and has less product variety than T.J Maxx. If my time is limited, I wouldn't kill it here. Still, some sought-after things can be found. It's good as a concept.”
“Awesome customer service. I was there yesterday May 15th and the employees were awesome! Talked Basketball with me and my son's and brought out the new Tatum's to show us them. Young guys but really personable! Great experience all around and my son's can't wait to wear the new Tatum's in a game! Thanks”
10AM - 7PM
6 Wayside Rd, Burlington
Shoe Stores
“Great experience and super helpful staff. They helped me find an item at another store (that was out of stock at that store) and were very thoughtful. Highly recommend.”
“Went in for a return (online purchase) and it was pretty straightforward. The employee who helped me was very polite, prompt and helpful.The store understandably has less merchandise than online options, but I won't hesitate to walk in to get a better understanding of sizing if unsure.The sizeable sale rack at the back could be of interest to some.”
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“I had heard great things about madewell jeans generally, and I simply had to leave a positive review for this store since the service was so amazing. I went in to try on and purchase some jeans, and the sales folks were instantly helpful with recommending sizes and styles that would work. They brought me multiple sizes and styles to try while I was in the changing room, and gave great feedback on other styles to try based on the ones I liked.My receipt says Viv W (2023 Nov 11 at about 11:30 am, in case a manager or such reads this) and also a woman who seemed to be her manager - shout out to them for the excellent customer service.”