Free People in Burlington, MA, offers a consistently positive shopping experience. Customers appreciate how well-organized the store is and the friendly, helpful staff who go above and beyond to assist. Visitors often receive personalized service from associates like Bella, Zoe, Hannah, Nika, Adrien, Jill, Maria, Anna, Emma, and Sophie, who are praised for their genuine and attentive attitude. The staff quickly helps with fitting rooms, checks on new shipments for specific items, and arranges quick shipping if needed. Customers also mention that the associates are understanding and kind, making shopping enjoyable even during busy seasons or after setbacks like lost luggage. The store features beautiful clothes and provides outstanding customer service, making frequent visits worthwhile for many. Overall, Free People in Burlington stands out for its excellent organization, caring staff, and a shopping environment where customers feel valued and well taken care of.
I stopped in today for an exchange and the girls working were so helpful! I think their names were Hannah, Nika, Adrien, and Jill! We chatted for a bit and they were all so helpful in a busy holiday season!
December 2024
A great Free People store with excellent staff and customer service
January 2024
I shopped here yesterday for the first time. Maria,Anna,Emma and Sophie are sensational. Sophie was so helpful and understanding. The clothes are beautiful,and the customer experience is outstanding. Ty ladies!
