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September 2023 by Arley Sanchez
Rich and Deandrea were phenomenal! I trusted their expertise throughout the whole process of getting sized and ordering a custom suit. I felt super comfortable and taken care of. I’d like to make sure they get recognized for their excellent customer service, they went above and beyond for me. If you’re looking to get an exceptional suit then make sure you ask for them! Thank you so much!
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September 2023 by Zachary Rooney
Great suit fitting experience! Customer service was excellent, and Rick was very helpful. Will definitely come back for my next suit
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September 2023 by Allie Creighton
Just finished up working with Richard. We have a quick turnaround for an event and he was so helpful and knowledgeable. 10/10 would recommend going here for your next suit purchase!
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August 2023 by Charles Margossian
David did a great job with the store being busy he moved everyone along. My rental fit perfect due to him measuring properly he knows what he is doing, overall it was a positive experience.
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August 2023 by Don lu
Stopped by yesterday to get myself a suit late night , Michelle did an absolute great job taking care of me whilst being in there to get ready to be a best man a my brothers wedding , she enjoyed herself to the fullest while helping me out picking the right size and colors . Give that woman a raise.
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August 2023 by Joanne Peterson
Call Michelle in Burlington, MA. I called for a friend and she was an absolute angel!!!! In flexible customer service. This is where you need to go if you need a suit gentlemen....MAKE SURE YOU CALL AT LEAST A MONTH AHEAD!!!!!!!! Especially if you do not wear size 30/32/34x30/32/34!!!
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August 2023 by Steve DeBellis
Came in for a suit fitting during a busy morning, they were able to take me before my appointment time and I was in and out in ten minutes. Nice space!
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July 2023 by Alan Sieving
Visited to freshen up my wardrobe. We were helped by Rick, who had good advice and was efficient. It's nice to shop somewhere that has knowledgeable salespeople.
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July 2023 by Christos Lemonias
Rick at the Jos. A Bank in Burlington, MA was incredibly professional, knowledgeable, kind, and helpful. He made the process of getting a new suit/accessories for an upcoming wedding extremely easy...not to mention the suit fit great. I would recommend Rick to anyone.
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June 2023 by Andrew Zoller
Good and friendly service, great selection of suits. Make sure to make an appointment online before going in for any sort of fitting.
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June 2023 by Jaclyn S.
Had to do a return the suit and said it was all wrong . Looked like an idiot for the wedding . Rick was good getting the return all set up . His manager David is an absolute d**k., walked away mid sentence and had no customer service. I wouldn't give them your business or pay cash . Although it was very easy to get a refund, they must be use to screwing up a whole grooms party.
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June 2023 by Gayle D
Our go to spot for my boys dressier occasions and work clothing. Last year and this year’s prom tux’s we’re on point~ on time and fit right on the first try! Thanks to Ryan Z (Zoolander!) for making the return so easy. We’ll be back for sure!
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June 2023 by Y Li
Not very satisfied. Took them a long time to find the clothes they customized. Not taking care of customers as “ first come first serve “. Not as expected professionally.
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June 2023 by Brett K.
Got custom suits for my wedding, myself and 10 groomsmen. From groomsmen getting charged different prices, to getting the wrong color suits, to not being hemmed (after going back a second and third time to mark the bottom of the pants to where they should be hemmed) and not being able to find the wedding order in their online system. Total disaster this place has been
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June 2023 by Jennifer G.
Rick once again saved the day with his amazing attention to detail and superb service. We always leave satisfied with our purchase and laughing! Rick makes shopping fun for my 16 year old who lives in sweatpants and hoodies. It means a lot to me that someone can help my son see the importance of putting your best foot forward. Rick makes it affordable and the experience is unforgettable. Thanks again!