Post Offices near Burlington, MA

30 locations found near Burlington
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“Let's be real the old lady at the front desk should've retired ~10 years ago. Her bad attitude just gives places like this a bad vibe. Just hire an underpaid college kid, even they'll have more manners. With people already asking to defund the post office this lady isn't really helping her case lol. She told me to call the state department if I had questions about my passport? Seems to me like someone with 60+ years experience working there would know the simple process of filling a passport form out”

2.8 Average27 Reviews

“The USPS branch near Nutting Lake on Middlesex Turnpike is a nice place for your mailing needs.The standout feature is undoubtedly the customer service, exemplified by a wonderful staff member named Maria. Always ready with a friendly smile and an eagerness to assist, Maria personifies the kind of service we all long for when tackling our mailing needs. Her vast knowledge and helpful nature make each visit a breeze, turning what could be a tedious task into a surprisingly pleasant experience.As for the facility itself, it is well-kept, clean, and organized. Whether you're looking to drop off a package, pick up mail, or purchase stamps, every process here is streamlined and efficient. The sense of orderliness makes each visit smooth and hassle-free.The cherry on top is the location. Conveniently situated near the Val, it's just a stone's throw from where I live. Its accessibility makes it an integral part of the neighborhood and is a testament to the USPS's commitment to serving every community, no matter how big or small.To those seeking a reliable, customer-oriented postal service, look no further than the USPS near Nutting Lake on Middlesex Turnpike. The combination of top-notch service, a clean and organized environment, and a strategic location make it a standout choice. I'm grateful for this USPS branch and the outstanding service provided by Maria and her team.”

4.9 Superb13 Reviews

“I went to this Post Office today to mail 10 plusletters and a package. Hands down the best customer service I have every had. The older gentleman was kind and got us in and out quickly. TY!!ackage.”

4.1 Good34 Reviews

“The crew here has been fantastic. They are always friendly, professional and a pleasure to deal with. They have helped me out so many times over the years and offered suggestions when I've run into challenges on one end or the other. Great job guys.”

3.9 Good29 Reviews

“Heidi is literally the kindest postal service employee I have ever met! She helped me figure out the best ways to mail two different packages, and she was so sweet to everyone else who came into the post office while I was there. USPS, know that Heidi is the best of the best!! :) This will be my go-to USPS location as long as I live in the Boston area.”

3.9 Good28 Reviews

“I have NEVER had better service than I had today. I had to ship two different things and I didn't know which bags or boxes to pick and Tracy helped me every step of the way. She was so kind and personable and helpful. I never want to use another post office again.”

4.1 Good18 Reviews

“Amaing postal office. Very helpful staff with nice advices and great conversation. Very knowledgeable.A pleasure to deal with them. From all my life experience with post offices in a lot of countries, this one was the Best.Thak you for your service”

4.5 Superb10 Reviews

“I’m there often. I visit with my pup. Most of the folks are friendly, and overworked. I smile and try to be as efficient and friendly as possible - streamlining is key.Sometimes they also have water and/or a treat for my pooch. A little kindness goes a long way. Cheers.”

3.7 Good40 Reviews

“I have been coming to this post office instead of other local post offices because of the amazing customer service! The employees are always willing to help and are super friendly!”

4.3 Superb12 Reviews

“You might not think reviewing a Post Office branch is worthwhile, but this particular location stands out for friendly staff and efficient wait times. I live in Cambridge but prefer to go to this branch for the friendlier and easier overall experience. There’s generally available 15 minute street parking right in front of the building if you go in the morning.”

3.9 Good18 Reviews

“Package became lost but Phil was really nice and the lady that works on Saturdays that’s not customer service was semi rude. Package ended up arriving without tracking updates. But THANK YOU PHIL!”

3.7 Good18 Reviews

“I enjoy going to this location... I was new to the area and the desk attendant Bob was very kind and welcoming. He always has such an energetic personality that almost allows you to forget anything else that's wrong with your day. Overtime his demeanor has been unwavering. He genuinely is kind and I always look forward to his exuberance when I come to this location. Jim is also kind and often has candy. Overall I would recommend this location most importantly because they also pick up their phone which saves you a trip if you can have you a question clarified over the phone. I just hope their Self Service/P.O Box portion was 24 hours like some or opened later”

3.6 Good22 Reviews

“Just moved to north reading from medford last month and I’m thrilled with the service here compared to medford post office.I go to the PO at least 1x weekly and I’ve had nothing but friendly, helpful service every time.”

3.5 Good28 Reviews

“This woman there today was just amazing. I should look at the receipt to see if her name is there. She provided outstanding service to everyone in the line. Very professional and knowledgeable and so so friendly. Thank you very much!”

4.2 Good6 Reviews

“I have been going there for 3 years THE BEST usps location. Very nice and friendly staff and they are working fast, which is important. Stuff smiles to you and being nice. Just my favorite spot for sending mail and packages. I usually send them with Steven, but if he is busy with someone else, I go to another person and never got any problems. Everyone there is just a very good worker!”

3.4 Good21 Reviews

“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”

3.5 Good13 Reviews

“Friendliest service in the metro Boston area! As a warehouse manager I have been to a number of carrier locations across the city and this location is always the most helpful and kindest. Everyone who works here deserves a raise.”

5 Superb2 Reviews

“This post office is great. The people are friendly, our mailman gives our dog biscuits and plays ball with her, and I have never had any problem with the service. They hold our mail when we're away, and always get it right. Our mailman even took the "away" slip for us once because we were late getting it in. All around a nice group of professional people.”

3.3 Good41 Reviews

“I've had a PO Box at this locations for years. Only recently w my long hours at work have I had a hard time picking up my packages. But every time I go there someone is willing to help me out. I've dealt with two different gentlemen, one of them I met today, his name is Gerry. He's the postmaster along with doing other roles at the same time. He went above and beyond to help me out. Was extremely friendly and even took the time to have a conversation with me. He is a true professional in customer service. His kindness and politeness put my faith back in the working world. Thank you Gerry for making my day better!”

3.3 Good15 Reviews

“Friendly and helpful staff. Even with someone USPS ignorant like me, they were patient and helped me out in great detail. Now that I know its this easy I will be using it more frequently.”

3.2 Average32 Reviews

“This is a great little PO hiding out in Nonantum, it is only open Monday - Friday BUT it does open at 7:30 so you can do whatever you need early. It is small, but really efficient so you can get in-and-out. I have brought in several packages over the last few months, Tina has been at the counter each time and is really friendly.”

3.2 Average6 Reviews

“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”

3.1 Average17 Reviews

“I went here early on a Thursday morning and there was no wait. I did not have a box for my item and the USPS employee was so nice in helping me find a box and pack my item. I was pleasantly surprised by how well my experience was!”

3 Average20 Reviews

“I Have been a Box holder at Lexington P.O. for about 50 years. I've always been treated with utmost respect and courtesy. After reading all the negative reviews, I think it's about time for an honest and positive review! The current staff and window clerks are all excellent, very helpful, and do their best under some trying situations. On occasion, I've seen customers become rudebecause they don't want to pay what is required for a service.The current staff always provides the various options for the service requested so the customer can choose what's best for them. No business can be perfect, but I think the staff in the Lexington does their best every single day! R.G.Mass. P.O.”

2.9 Average13 Reviews

“These people are amazing! I hear horror stories about people not getting mail for weeks in other states, I know the post office is very short staffed, but in Watertown it’s obvious they are doing everything they can to get peoples mail to them on time”

2.7 Average6 Reviews

“Back in 2002 I had a job where I travelled a lot at the last minute and I would get my pay through the mail. On days when my flight was early and I knew I would not be here to get my mail id call the distribution center and they would allow me to pick up my mail early. With proper identification of course. Fast forward to 2018 and I need my mail early but wasn't sure if they still would be able to help me with an issue so early in the morning and so last minute. To my surprise all these years later and still great customer service. Although I do not recommend bothering these hard workers for every little piece of mail, I will say that if all other avenues are exhausted give them a call and no doubt u will get a great response.”

2.7 Average6 Reviews