The United States Postal Service at 345 Main St provides secure, reliable, and affordable mail and package delivery. This location offers walk-in passport services and is committed to making customer experiences better. Reviews highlight very good and impressive service. Customers report extremely helpful and understanding staff who are nice and accommodating, even when situations are challenging. One reviewer noted the best service ever received at a USPS, with a family in and out in fifteen minutes for passports. Employees are acknowledged for going above and beyond, taking extra effort to correct problems and ensure mail reaches the right place. The location is described as a great post office with super helpful people. For convenience, customers with prepaid packages can skip the long line by using the designated container.
I love this post office until they decide to make everyone wait because they are doing passports. Why isn't there a dedicated person for this? Why do we have to wait to do regular post office business? Makes no sense. Always seems very understaffed.
February 2025
Always had a good experience here.. used them for passport service, and mailing small packages. Helpful staff
December 2023
Always Excellent Customer Service At the Stoneham Post Office! The Woman the Run the front are Excellent With helping Customers get there package off and get stamps ECT... Can't ask for better Employees then the staff you have at the Stoneham Post Office! Thank you it's My Pleasure to come from Medford to do my business... read full comment
