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April 2024 by Tatiana Rosa
We came to the store to see if we can find a good chair for our school age kid who spends a lot of time with homework. Jullian helped us to select a right size and told a little story about each model in the showroom which was amazing and quite entertaining:) There were some issues with the delivery and he helped to solve it in the most convenient for is way. The chair is comfortable:)
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April 2024 by Joe Federico
Do not go here they will reset your phone. They had my phone for 10 days and it came back factory reset and my cellular does not work at all. When asked why it was reset all I got was a woops. I will never have my final pictures with my grandmother back because they are gone forever.
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March 2024 by Erek Ostrowski
Shopping for zero gravity chairs! Annie was incredibly helpful and informative. She walked me through all different brands, features, and price points and encouraged me to sit in everything. She also evaluated fit and ergonomics to make sure I ended up with the right chair. Longtime fan of RTB, no other place like it!
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March 2024 by 2π
Don’t buy pillows from this store. I recently purchased a pillow from this store and had a very unpleasant experience. After just a few nights, the pillow caused severe discomfort, to the point of physical sickness (bad headaches every day and end up vomiting). Upon seeking a solution, the response was very cold, emphasizing a strict no-refund, no-exchange policy, with no prior advice given on selecting such items. This experience highlights a severe lack of customer service and care, deeply disappointing and frustrating on both product and customer support.
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March 2024 by Paul Simon
Due to some terrible sciatica, I needed a seat cushion for my car. I went the store & Annie was a huge help.She let me take several choices to my car in the front lot & was able to find the right one for me.These days it’s difficult to find good sales help & she was terrific!Also, the seat cushion has already given me much needed relief.Thank you!
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February 2024 by Caitlin St. Jean
Annie G. was great to work with. Very knowledgeable and she provided quality customer service. It turned out my chair wasn't comfortable and I was able to work with Annie to exchange it for something that fit me better. My husband and I both purchased office chairs and are pleased with the chair quality.
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February 2024 by Maureen Comeiro
Annie Gregoire was our salesperson. She was so knowledgeable and took so much time with me and my husband. I was so impressed with her. A lovely lady. We will be back, no pun intended. Lol
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January 2024 by Mary Pat Reeve
I had really struggled to find a pillow that supported my neck and my acupuncturist recommended going here. Annie did a great job helping me select a pillow and already sleeping better. Definitely recommend!
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December 2023 by Jacki Pazzia
Annie and Eric were wonderful!! Very knowledgeable and kind. They helped me get the right products to help my aching body
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December 2023 by Christine
I just wanted to share how helpful this store has been to me after having spine surgery. Julien and his team are very nice and extremely helpful and they always take my calls when I have questions. I recently purchased a mattress at the Burlington store and some accessories and feel I am in very good hands. I was given so much information on what would help me and how I would benefit from the products they carry. Ty again and I look forward to coming back for more items!!
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October 2023 by Chris Howard
Annie was terrific. Love the perfect chair.
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August 2023 by John Hart
Julian and Annie were so helpful and accommodating! I had a complicated situation which they took care of. I'm a very satisfied customer!
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August 2023 by Kate McQuaid
Annie was very informative and patient. Excellent shopping experience. Can’t wait for the new chair to arrive.
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August 2023 by Joseph Jones
Annie was the perfect sales person. Not pushy and very appropriate
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May 2023 by Gloria Garfunkel
FANTASTIC CUSTOMER SERVICE. ANNIE WAS EXTREMELY KNOWLEDGABLE, PATIENT, AND CHEERFULLY HELPFUL. I FOUND THE PERFECT DESK CHAIR TO HELP ME WITH MY LOWER BACK PAIN. THE PRICES ARE HIGH, BUT I'M A WRITER AND MY CHAIR IS WHERE I SPEND MOST OF THE TIME. THIS ONE IS COMFORTABLE BEYOND WHAT I THOUGHT WAS EVEN POSSIBLE. THANK YOU, ANNIE!!!
