United States Postal Service
Post Offices,
Shipping CentersHours:
5 Bedford St, Burlington MA 01803 Hours
About United States Postal Service
The United States Postal Service at 5 Bedford St is a vital community hub, providing essential mail and package delivery services to every residential and business address in the area. Customers appreciate the helpful and friendly staff, with particular mentions of attentive employees. However, some reviews highlight concerns about long wait times, even with few customers present. This location offers walk-in passport services and sells stamps and mailing supplies. While it's recognized for its convenience and stock availability, improvements in staffing could enhance the overall customer experience.
Most Recent Reviews
August 2025
Visited the post office around lunchtime and it was surprisingly empty. The older gentleman at the counter was friendly and very helpful. Quick and pleasant experience.
August 2025
I love this particular location! Everyone is always incredibly helpful (especially Tim!) and they are never out of stock of the specific boxes and envelopes I need.
August 2024
Friendly, caring competent staff. Help with various options and explain costs. Most helpful to customers.
More Comments(77)
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