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November 2023 by Eric Waters
They quickly and conveniently took care of my Audi. Staff is very friendly as well!
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November 2023 by Ben R.
I appreciated that they fixed my flat tire and the broken sensor first thing in the mornning when I brought it in. However, i do not beleive the indiviudal I dealt with was honest.First: they charged me $130 for repairing the tire (new sensor and inflating tire) and putting on car. Was this a fair price? I live in western Ma - in Northampton the same product and service cost me $60) Second: The person I dealt with was somewhat adamant that I needed 2 new front tires. this contradicted the advice I had been given and subsequently reaffiremd at another tire shop that the tires were fine for now.Third: They told me I needed two new sensors. I brought it to my local tire shop which replaced one bad sensor and charge me $60 less then half what Advance charged per sensor. The fix turned off the warning light.I think someone less experienced then myself would have been overwhelmed by the salesman and seriously ripped off. As it is I feel taken advantage of but given that I was visiting in Boston I consider it to be the price of having to go to a place I didn't know or trust.I used the reviews to choose to go there which were generally good. I hope by posting this future customers can be forewarned.
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October 2023 by Mary S.
Rick and his team at Advance Tire are true professionals. We have been coming here for years for a variety of services, including tires and auto repair. They always exceed my expectations for value and service!
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October 2023 by Jon-Claude Blouin
Brought my car here for a hole in the exhaust.They quoted me a crazy high price, saying the whole exhaust needed to be replaced.I thanked them for the estimate but declined to spend that much.When I went to pick up my car, it has a flat tire!!!I told them they must've run over a screw in my car, as there are many screws outside of their garage bays.They said "well you can't prove that" and charged me $75 to patch the hole in my tire. I paid because it wasn't worth the trouble, but I'll never be back and I always warn new colleagues in the area.
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October 2023 by Karin W.
If anyone is looking for tires or auto repairs this is the place to go. I received excellent customer service from Advance Tire Co and the price was absolutely reasonable. Everyone is so pleasant and kind!! They went out of their way to make sure that I received exactly what I wanted, plus they even gave me a gift, when I should have been gifting them. If you want superb products and services, this is the perfect place to go to. Thank you guys for everything!! I'll definitely refer you to anyone that's looking for tires and much more. Your the #1 place for your car needs.
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August 2023 by sam cooney
Awesome experience. Had a nail in my tire in a weird place. They were able to plug it. Service was very polite, transparent and very fast. Would highly recommend.
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August 2023 by Malsurai
$120 for a freaking oil change! I realize this place is in KSQ where all the rich VPs/Directors of Biotech/Pharma are, but this does not mean you rip people off! Please, find another place if you are a middle class who works hard to get the paycheck. Every time they check your vehicle, they will ask you to change the tires.
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August 2023 by Mike Y.
Said they could not repair screw in my tire. Saying the screw was too large in diameter (more than 1/4 inch shouldn't be plugged). They never removed the screw to measure its diameter. When I got the tire home I removed the object and it measure definitely less than 1/4 inch. They dont have the expertise to repair a tire correctly. But they have a way to sell you two new tires and also at $35 each more than retail cost. Maybe they should be schooled on Tech Uni Seal Patch/ Plug combo. Its been used for years now. Yea, I got ripped off.
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July 2023 by David Schuler
Advance Tire is fantastic. My son got a flat tire coming off the Mass Pike exit in Cambridge and we towed the car a couple of miles to Advance Tire. They took the car right in and quickly assessed the situation and got us back on the road for a very fair price. Worked directly with the owner Rick, who was super helpful and friendly. It’s been quite a while since I’ve experienced this high level of customer service. 6 out of 5 stars overall. We’ll be back here for our next tire service.
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June 2023 by Madison M.
I got a flat tire, and called about 20 different places to see if they had my tire in stock. They did and they were beyond helpful and accommodating. Rick the owner helped my mother and I and got my tire replaced so fast! Definitely my new go to tire shop! Thanks again!
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June 2023 by David S.
Advance Tire is fantastic. My son got a flat tire coming off the Mass Pike exit in Cambridge and we towed the car a couple of miles to Advance Tire. They took the car right in and quickly assessed the situation and got us back on the road for a very reasonable price. Worked directly with the owner Rick, who was super helpful and friendly. It's been quite a while since I've experienced this high level of customer service. 6 out of 5 stars overall. We'll be back here for our next tire service.
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June 2023 by KEVIN PIRES
Went in for a simple tire Ricky tried to convince me my tire was bad and said it needed to be replaced. I said theses tire are less than 1 years old how? Are the bad or dry rotted. He responded by saying it’s because you road in them. I said okay bout it back together I’ll go to another place for a second opinion. He said but I can fix it for $25 a steam replacement. The guy tried to scam me with a new tire charge. Then refused to give me a receipt of payment saying what I did I can’t give you a receipt it’s illegal. Watch out for tires shops like this within out community there dangerous people doing business while putting our vehicles at risk for a profit I will be reporting this to the AG as well as the CITY OF CAMBRIDGE AND ISD it’s unsafe and risky game there playing.
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June 2023 by Ra Na
I was a regular customer for several years but their costs are outrageous. Quote for brakes was DOUBLE what a comparable shop charged me. While the work is good, the prices here have gone up substantially. I can no longer recommend them.
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June 2023 by Josh Raposo
Needed a tire for company van pretty common a transit. Got right in after 3 jobs were completed. Got it mounted, balanced placed on . For fair price great service and offered to check other tires for issues for free
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June 2023 by Andrea Carenini
I went there for a state safety inspections they have walk in. They were super fast , efficient. Great service. Hard to find a spot to park your car around the location due to the central spot at Kendall
