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June 2023 by John Moruzzi
Audio Lab is a Cambridge institution. Staff is extremely helpful and they have a great selection of new and vintage equipment. My receiver recently gave up the ghost and I was able to pick up a refurbished Marantz receiver and some Bose speakers at a competitive price. Now I’m able to listen to music the way it’s meant to be listened to. Thanks Again!
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May 2023 by Darby Brooke
Repaired a cherished amplifier of ours of an audiophile brand. Small operation but you'd be hard pressed to find their skills elsewhere. Be sure to call if you're coming from a long way; store is currently temporarily closed.
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October 2022 by Amanda G.
We were striking out everywhere we looked for new speakers for our turntable, and Audio Lab came to the rescue! We had found that new speakers were all very expensive and were wary of trying Facebook Marketplace. But Audio Lab had a wide selection of used speakers, and they even have a few comfy chairs so you can sit back and listen before buying anything. The person who helped us was clearly very knowledgeable, and was able to find us exactly what we were looking for at a great price. I would definitely recommend Audio Lab to anyone looking for affordable used audio equipment.
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September 2021 by Subhajit Naha
I visit Audiolab every-time I am in Boston.I trust Mike.Its very hard to find people like him nowadays !Just got an audiophile Rotel CD unit, and plan to get the Marantz power amp this weekend!We need to protect this place in whatever way we can !
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July 2021 by Zack Martin
I tried calling about a repair a number of times multiple days in a row without any answer. I then decided to drive to talk in person as it didn’t seem like they took calls. When I arrived there was a sign that said “Back in 5 Minutes” I waited 25 minutes with no one in sight. These people make it really hard to get help
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June 2021 by Gel G.
Been calling this place for weeks to get a quote on turntable repair. The number on Google and elsewhere doesn't work, you have to call the 800 number on their website. Even when you do, you get sent to an answering machine. Went in today, they said they were open on Saturdays on their webpage, Google and Yelp--but they weren't. Lots of fun lugging around a Technics 1200 for no reason.
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December 2020 by M. Mazz
Audio Lab is an institution and should be protected at all costs. It’s one of the last thing left that once made Harvard sq, Harvard sq. Mike has been working there forever and he’s the best.
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December 2020 by Ezra Furman
FYI this place is currently closed, has been for about a month according to the record store clerks next door. They expect it to reopen but they don’t know when, they said the owner is ill.
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August 2020 by X Z
Had a good time having two awesome amplifiers repaired here. The man was nice, the service was much quicker than I expected, and the items are well repaired. I haven't had many repairs done but the prices seem middle-of-the-road. A repair for an expensive piece can be well worth it, older technology may cost more than it is worth to sell.
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June 2020 by John Ryan
Been in there to buy or service stereo equipment maybe a dozen times in 35 years, leaving my audio heart in their hands. Michael is a great guy and very low key. Hope he's there another 35!
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May 2020 by Steve Dugan
Str8 shooters. 'Best Buy' ruined electronics stores. These people remember how it's done.
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March 2020 by Falk Uebernickel
What s waste of time going to this shop. I believe it had it's best times 15 years ago. The ship has almost no new products. The owner is not up to date.
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February 2020 by Harry A.
Audio Lab is a gem in Harvard Square. I am very pleased with the service from Winter who is a very knowledgable audiophile and extremely courteous. I dropped off my old reliable technics turntable last week. It was stored over 25 years in a dusty basement. My turntable required a new cartridge and a channel was out. The technician(s) went above and beyond! They replaced the RCA jacks, installed a brand new cartridge, cleaned and lubed all the moving parts, switches and dials in less than a week turnaround within my budget of 100 bucks. I picked it up today and it works like new. I highly recommend hope others support this place. The quality service I received at Audio Lab was stellar!
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December 2019 by T C
Old school spot but great selection and knowledgeable staff.
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September 2019 by Jim Walsh
Very competent service lab for audio components. Long time leader in repair and calibration.