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November 2023 by L T
Great service, very patient, concern your money. Good experience for wire transfer.
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November 2023 by Lindsey Nakhoul
Nice people, but the person who was helping me ended up closing the wrong account I intended to close. And they were concerned about changing my profile of what I do as a job, where it could've been left unchanged.Ended up going to a different location to correct the error. The Arlington location seems to be more qualified.Also both locations gave same options on a different matter and again Arlington location gave better feedback on CDs
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March 2023 by Ali Khanehzar
This center doesn’t provide quarters.
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December 2021 by Kelly Judge
Has been locked every single day for the last few weeks. But no signs posted as to whether it’s closed permanently. Very frustrating.
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November 2021 by Erika S
Always closed. You can’t even go to the ATM because their card reader at the door does not work.
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November 2020 by Lisa McCann
Went today to open a new account at Fresh Pond, deposit savings bonds and get a $50 bank/cashier's check. They could only open a new account, could not handle the other two requests and recommended Harvard Square and a branch in Porter Square by the Star Market there, where parking would be readily available. I drove to the Porter Square location, drove around, and could not find a BofA location there. I went in to the Star Market and they indicated that there is no BofA location in the area by the Star Market location in Porter Square. As an allegedly preferred customer, I am not impressed and will think about moving my banking elsewhere.
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September 2020 by Connor Matsubara
Nick was friendly and did a great job promptly helping me with what I needed.
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September 2019 by Wendy Stander
Went there to resolve service fees. They are a "financial center." They do not offer full banking services. Could not close my account. Did not resolve my issue. Lame and a waste of time.
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March 2019 by Michael Zhang
Contrary to what some other folks are claiming, this Bank of America location not only has ATMs, but also representatives. During off hours, the staffed area is closed behind a security gate, and only the ATMs will be accessible to members. As with all BoA locations, you can get access to the otherwise locked ATMs when normal hours are over by using your debit card or phone to swipe or tap on the reader by the door.
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December 2018 by Alex Longe
Two gentlemen really helped me about the my bank situation and I was extremely happy about their service. I would highly recommend these folks to everyone who needs banking service. Thank you guys!
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March 2018 by Steven Mennen
It is an ATM location. Don't confuse it with a bank.
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March 2017 by Yusuf Yusuf
I've always received excellent service and support at all the time.
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August 2016 by jan smola
Looking for drive thru like prior on Concord ave. Entrance not obvious from parking area. No hp parkinG or accessibility at entrance! And this is a new location! The atm near walgreens on mass ave in east arlington had one unit(on the right) out of order and though the other said cash &deposits on the wall over it, I could not deposit the check in the left atm. How about upgrading this equipment & correcting the signage?
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May 2016 by Lenny Brooks
No tellers in person at location, they have tellers at a remote location who speak with you through a phone, three checks to cash and they couldn't cash any of them there, and that I needed to go to a location with an actual teller. If I could give zero stars I would. B of A is the worst bank I've ever had the misfortune to deal with.
