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January 2024 by Justin Gitelman Music
Top-tier mechanic customer experience. Was strongly recommended CLM from a Reddit thread for their efficient, reasonably priced work and friendly conversational service and my experience lived up. They fit me in on somewhat short notice and got my car back out the door same day, explained the issue clearly, and were honest and fair in their pricing. It was clear watching interactions that all the staff are like a family to each other (if they aren’t literally family, I have no idea).
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January 2024 by Stephanie Brend Johnson
Interacts with customers in friendly manner. However, the estimate given didn't include labor. They need to estimate the total cost to customers, specify parts estimate and labor estimate. Otherwise, they did a commendable job for an average price.
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December 2023 by D
Nothing but flawless, I brought my car there about a month ago, my engine was blown and I was ready to sell it, I got in contact with the owner who worked with me on getting a new motor, who replaced it effortlessly (it's not easy with my car otherwise I would have done it) AND they did a awesome job.fast forward a month later still with the work Mario put in it runs great and it was done at a reasonable time and very good price. I would recommend every person I know to go there.
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December 2023 by Bogdan Diaconu
Had a scratch and dent on my quarter panel. CLM fixed it up perfectly and at a fair price. Will absolutely be going to them again!
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October 2023 by Linda Gennari
I have been bringing my car to CLMauto body and auto repair shop in East Cambridge for years… mostly for auto maintenance since I rarely have a fender-bender. But recently I side-swiped the passenger side of my 2011-Honda Element,taking a sharp turn out of a drive-through and I hit a lamp post. I was bumped…Honda stopped making the Element in 2011. The side of my car was wrecked! I brought my car into CLM to have Rob look at it… He said it would by tough finding a new door etc, since the Element is no longer made. It took some time but boy was it worth the wait!! CLM did an amazing job restoring my car. I paid out-of-pocket, Rob gave me a fair price for an outstanding job! I highly recommend CLM!Services: Tires
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October 2023 by Leticia Cardoso
Over a year ago I wrote a review on how this business always had cars parked in the bike lane. They put a sign for their clients not to block the bike lane. It would be nice if they actually reinforced it. I bike through there every weekday and can confidently say at least 50% of the time I have to yell at cars blocking the bike lane. If you want your costumers not to block the bike lane, don’t actively take and talk to them on the bike lane like today.
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October 2023 by Andrins Noelsaint
Always great service. I've been going there since 2001, they never disappoint. Totally recommend ⭐⭐⭐⭐⭐
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September 2023 by Pascal H
They do what needs to be done, and no upsell. They don’t waste time trying to upsell you. Tell them your problem, and they will look into it. Just prepare to drop your car off. Waiting for the car is probably not the best unless they tell you to.
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September 2023 by Joy Elizabeth
Bob and Mario at CLM are amazing and have gone above and beyond in helping me with my vehicle. Can't recommend CLM enough.
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August 2023 by Brad A.
Highly, highly recommended. My daughter is new to town, and they were able to fit her in at the last minute and help her out. Smooth and easy inspection process but we would trust them with any repair. The staff was honest and kind. They have earned our business for life!
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August 2023 by Samerwite Mekonen
They were supposed to replace my starter but they end up causing more problems. They initially will offer you cheaper price than any other place but it will end up costing you triple the amount they offer to fix your car. And they don’t know how to speak to their customers. Mario is very rude and doesn’t know what he is doing. He told me my car was good to drive and my car started smoking 10min after I drive away from their location. If you decide to go to this place, I hope you have extra money in your bank because it will end up costing you more money than you ever imagined.
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July 2023 by Emma Relle
I've always had a great experience at CLM. They're friendly, honest, and upfront about what does and does not need to be done on your car. I go for general maintenance (oil changes, brakes, etc.) and each time it's been done quickly and at a really fair price. I'm so appreciative of having found such a great mechanic in Cambridge!
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July 2023 by Trieu Truong
By far the best and most honest car shop in Cambridge. (I've gone to several others that I don't even want to name.)CLM saved me after my car got sideswiped a couple of years ago and I've been going to them ever since. An absolutely treasure.
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July 2023 by Julia Rhodes
This is a little bit of a delayed review, but Rob at CLM is the best! He was so helpful and responsive. I would recommend him to anyone!!
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July 2023 by Sara Ansari
Mario did a wonderful job replacing my brake pads rotors and an oil change all at half the price of what it would cost at the dealership. Not only did he help me save a few hundred dollars but he was very personable, and got the job done in one day in spite of it being very busy! He will definitely be my go to shop from now on!
