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December 2023 by Brock Satter
Nothing here
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November 2023 by Danielle T.
I just went to this Star Market a couple days before Thanksgiving and was extremely impressed with how well stocked they are. I was able to find everything I needed to make all my holiday dishes. They were not low on anything.As with many Star Markets in the Boston area, this one has a Starbucks onsite which is nice if you want a coffee while going about your shopping. It's bright and clean.I am deducting one star because it would be nice if they had more organic produce and a better fish section.Star is moderately priced- more expensive than Market Basket, but cheap compared to Whole Foods. Their Signature store brand has quality products.Customer service is a mixed bag. I've had some experiences where an associate had no idea where to find something and didn't make an effort to help me and other times, someone takes me down to a particular aisle to show me where an item is located.Overall, a solid place to buy groceries!
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October 2023 by Mona K.
So unhelpful honestly - I called trying to ask a simple question about whether they had a baking ingredient i needed. Kept getting re-transferred to a line where nobody ever picked up. This is why I go to market basket.
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October 2023 by Tarun B.
This is a great grocery store by Porter Square. I love coming by here for my shopping needs. This place is huge and everything is easy to find. The staff are friendly and helpful. I stop by here every time I am in Cambridge to pick up snacks and drinks. I usually pick up an iced coffee at Starbucks and wander through the store. You can tell it's fall now because everything you find is pumpkin flavored.
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May 2023 by Nat B.
Sigh, I tried their sushi and chicken wings (separately on different occasions), and both times I had the runs. It wasn't a pleasant experience obviously.The employees at food-to-go were nice and attentive. Just wish that the food was safe for consumption. I don't know how both times the food was bad, and I got the runs from it.Otherwise, Star Market is a decent grocery store with a good selection of items (just wish they offer Athletic Brew). -- Place is clean and quiet, with great lighting.
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April 2023 by Jen E.
My friends went here to get some goods and on two separate occasions they experienced hate crimes by racist men screaming obscenities at them. When they let the employees know, they did nothing and didn't even seem to care! It's a shame that no actions were taken. Do better.
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December 2022 by John W.
I actually really like this Star Market. The selection is incredible. I mean, it's HUGE! I think the produce aisle leaves a bit to be desired but the prices are fairly cheap. There are huge rows with a large selection of goods and there are always plenty of sales going on. They have a great frozen food section and their pastries are phenomenal. True, the quality of the meat isn't as good as say, other supermarkets but it is priced accordingly. The staff are pretty friendly. At least they aren't overtly rude! They plenty to select from regarding nontraditional american sauces/packaged foods. I only wish I lived closer so I could come here more often.
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November 2022 by Gloria H.
Star Market and I have a long history together. One of my greatest regrets from my first year living in Cambridge was that I didn't have the Star Market app. I could have been saving so much money! I could have known when the shrimp sales would happen instead of checking in person every day! But hindsight is 20/20, and I'm happy to be a loyal user of the app today.Yes, Star Market is on the more expensive side for most things. I will usually go elsewhere (Trader Joe's, Costco, Hmart Burlington) for necessities that are overpriced at Star Market. BUT their weekly ads and app-exclusive deals can be amazing, and you can get ridiculously cheap or free things. 25 cent 5lb bag of potatoes or pack of blueberries? Free kimchi with the Saturday Sampler? 67c/lb stone fruits?Whenever something I want is on sale (or free) at Star Market, I stock up. Especially during shrimp sales (it goes down to $4.97/lb, so I wait for that). And there's usually at least one good deal in produce so we're never lacking.So yeah, Star Market is expensive if you're not using the app and buying everything from there. But if you use the app to plan out exactly what great deals you'll take advantage of, it can really enhance your food supply.This location itself is spacious and nice, and I've always had a good experience interacting with employees. I always use self-checkout which works just fine. I would also recommend going earlier in the day for produce (especially if it's on sale), because usually at the end of the day only the beat up stuff is left (I'm looking at you, jalapenos).
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November 2022 by Read W.
A good resolution to a problem: bought snap peas (their house brand, Signature Farms) labeled "stringless," which had the toughest strings I've ever found on snap peas (or snow peas or string beans). Brought them back and talked to a produce manager. I can't think of a better response than how he responded--tried a few of the ones I brought back and agreed they were bad, offered to pull them from the shelves (and was going to get me a refund even if I didn't have my receipt, though I did).Can't really give 5 stars for it, since they were selling produce that didn't match the description on the package, but I was happy with how it ended.
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September 2022 by Tyler M.
Good prices. However, if you bring your own bags they will not bag your groceries. I went to put my bags on the belt and the cashier looks at me and goes "ah ah" telling me to take them off" I then proceeded to bag my groceries at the end of the station while the bagger stands there doing nothing. I have been a bagger in the past at different grocery stores and would always bag any groceries in any bags.What's worse is if you want to use their bags you have to pay for the plastic bags (as with all of Cambridge) so in a sense you are paying for the bagging service.
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July 2022 by Michael Banks
Great staff, solid selection
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July 2022 by Dan B.
Very good supermarket. I've been shopping at the Porter Square Star Market for over forty years, since I was a child with my parents. I stopped by about twenty minutes ago, wanting to order a sub. (The made-to-order subs at Star Market are a bargain, at $8.) After very clearly and pleasantly asking the clerk three times if I could do so, I was told the counter closed for the night at 7pm. Given that the store location as a whole closes at midnight, the to-order sandwich counter shutting down for the night five hours prior seems awfully early. I'm not expecting a response from corporate or a change in operating hours, given how these things tend to go, but I'm disappointed all the same.
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May 2022 by Bob S.
I am not able to comment on prices since I do not do much comparative shopping. But the store is well stocked and the staff are more than helpful. Ask the location of an item and they will not just tell you but often walk you right to the product. The checkout staff also friendly. I do not like the digital sales because I never like sales available to some customers but not others. That's my sole complaint.
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April 2022 by Catherine B.
I have lived a few blocks from this store for over 30 years. It has always been among the more expensive places to buy groceries, but it seems like the difference between this one and the lowest priced store nearby (Market Basket) has widened considerably in the last year or so. Prices aside, their customer service lately is about the worst I've experienced. You are lucky to find a shopping cart at any time of day - I think they're down to 10 carts or so. And no matter how many groceries you have, count on bagging them yourself. No one has bagged my groceries there since the start of the pandemic, so 2 1/2 years. I will say their seafood is as good as anywhere around here. That's all I can think of that's good about this store.
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February 2022 by Char Lee
Tonight, 1/31- stopped in to the star market on white street. I came down the frozen section and saw your manager and an employee stocking the shelves. Loudly, they were discussing another employee(by name clearly heard by myself and my wife) and how this employee came into work and was sent home because he was “so sick from COVID”. The employee was wearing a mask off of his face. So many things wrong with this- number one, public disclosure of your employee and his covid status violates his privacy and secondly, to know that you have been in close contact with a covid positive employee and YOURE NOT WEARING a mask? I saw him throughout the store? I’m really disappointed and as someone who is recovering from covid(and yes am vaccinated) and having been in the hospital with this- I take it seriously. Someone needs to have a talk with staff about appropriate conversations in public as well.
