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February 2024 by Cynthia Laroche
Title: Disappointing Experience at DD on Cambridge StreetI rarely leave comments, but last night's experience at DD on Cambridge Street compelled me to share. Usually a good place with friendly staff, my encounter with the closing staff member was disappointing. Despite me asking what time he was closing and him saying “closing time was at 10 PM”,me being there at 8:55 PM, I was told the frozen coffee machine was already cleaned, bleached and my order couldn't be fulfilled. The communication felt abrasive, and it left me dissatisfied and disappointed. Managers, please address this issue; being nice goes a long way and does not cost nothing and closing early has consequences for both customers and business. Thank you.
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November 2023 by Salih M.
Ordered my drink ahead of time, still wasn't seen, they missed my drink, made my drink wrong, gave me a hot version of the drink then made my drink the wrong size, I swear this place is straight cheeks. Easily the worst Dunks I've ever been. On top of that their rude yelling out orders that they're making wrong.
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August 2023 by Michael Gaete
Iv been coming here for years today I got a coffee and it tasted like if it was 3 days old so bad and the service was so bad.
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July 2023 by Ashley Nicole
They completely ignore customizations when ordering through the app. You can even see the instructions on the giant sticker they put on the cup but they’re just disregarded, except for the extra charges. They don’t forget those.I’ve also come in person but was completely ignored by the girl playing on her phone until I left.
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April 2023 by Joseph Charron
I've been coming to this Dunkin's for almost 20 years. The current management and staff at this location are always consistent with their good service and attentiveness. Great work
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February 2023 by Thomas Staley
beautiful scenery, atmosphere and romantic ambiance.
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January 2023 by AngelNaphtalie Blog
Always need my Dunkin'
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September 2022 by Stephanye Bernabel
They ran my Apple Pay on someone elses order so instead of paying 1.38 I got charged 7.46$ for an order that wasn’t even mine. I was in my car when I noticed so I ran back inside and the employee told me to call my bank ? even tho he had the receipt that clearly showed my order together with a bunch of other stuff I didn’t order.
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August 2022 by Liliana Moreno
Freazewid has great customer service. She is kind and friendly. Always greets you with a smile. This location should have more people like her
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March 2022 by Brien Murphy
because everyone runs on dunkin
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October 2021 by Lynne Dewey
Upbeat, clean. Nice dine in area. Friendly associate. TV. Parking is a challenge! due to construction installing bike paths.
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October 2021 by Louis Figueroa
Timely service using drive through.
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July 2021 by Regine Rss
Just need my run to DD before work. Would be more happy with orders online and more space. Other than that good customer service
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May 2021 by Y Paris
Donuts are good , multiple options, friendly atmosphere
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April 2021 by Duane Dalleva
Dont drink coffee
