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February 2024 by K P
Employees rarely understand me and not welcoming. Like the smiles don't reach the eyes. I don't need you to have conversation but don't make it seem like I'm intruding ...the
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February 2024 by Peter Bromley
Drive by , good coffee but slow service..
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January 2024 by Dan K
The donuts were cold and probably 1 day old!
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January 2024 by Joshua Felizardo
No bathroom for customer, this is a b*******
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January 2024 by chuck gannon
Its A Dunks!!
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December 2023 by V B.
Went here and asked for a cup of hot water. No tea, nothing and the women tried to charge me for a cup of tea. $4 for a cup of water. Went to Starbucks and the amazing barista gave me a cup of hot water for FREEEEEEEE! I would never buy a thing at Dunkin's.
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December 2023 by Irene R
I ordered a sausage egg and cheese on a croissant with an EXTRA sausage and I still only received 1 Patty instead of the 2 that I paid for. Last week I got a coffee and asked for oatmilk, I got almond milk, which did not taste as good as I was expecting oatmilk.The service is good and I order ahead, however I expect my order to be what I purchased. Please make it right
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October 2023 by Chris diy G.
This is by far the slowest worst Dunkin's I have ever been to used to stop daily as I drive home, it took me 24 minutes for a medium regular ice coffee and 5 cars ahead of me. That was my last straw horrifically slow. Infuriatingly slow that's the best words I have to describe it. And the worst part is I believe that's that franchises HQ so I can't imagine the owners or upper management don't have some idea how slow the service is. They are good with keeping the building looking good though so that's why the got one star. The service is a negative 5 star
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September 2023 by Althea Shippey
My cup had a slow leak that I noticed while it was on the pickup shelf, but this store is the only one in this area that does my mobile order right the first time and has it on-time, so it evens out in my opinion and I didn't call it out. This location is well-lit, pretty well-staffed by comparison to the one around the corner, and the staff are nicer. They have a drive-thru too if that's your thing.
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September 2023 by Kay Holden
Nice quick. Not always totally accurate.
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July 2023 by Richard Kaufman
This is a very busy, drive through location. Dunkin Donuts is still my favorite stop for coffee, and breakfast sandwhiches.
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June 2023 by Tabassum khailfa
My favorite dunkin because my friend works there, every morning they makes people morning ? ? ☺ ? ?
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June 2023 by Gabriel Lopez
I came to the drive thru, asked for “one second please, sorry” so i could double check what i wanted on the menu screen. and was answered with “ill give you more than a second.” And because i wanted a coffee i decided to just wait, sat there about 40 minutes, said hello a couple times, lights all on, window was open. Completely ignored. Drove up to the window slow-ish. Staff were nowhere to be seen. Absoluteeeeely zero stars for me.
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May 2023 by DongWon Park
The staff was so rude. I literally just asked for napkins. The staff was already mad at something before and kept her angry face. I just needed napkins and gave up and left the store. Don't want to visit here again.
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April 2023 by KB Smiles
The manager in this place is awful. We sat at the drive-thru for quite a while and one of the screens were off so we thought maybe the drive-thru was down. So we drove up to the window and we sat there for a good while. He knew we were somebody who came to the drive up and didn't wait to put an order in.So he literally kept ignoring us until we said hello. He literally left customers sitting behind us for a while just to try to ignore us until we left. Then when we did confront him. He insisted it's against the rules and we needed to go around the loop again. Which isn't just a quick easy around. We were sent into a high traffic area where we could get in an accident trying to come back.You have to go through a roundabout and it's a big deal to come back. We absolutely did come back so we could get the address to make sure we made a complaint on the right Dunkin' donuts.We will also be calling to complain to corporate since it's the manager and he's not going to take a complaint against himself.We live in Arlington and come out of our way to come here all the time because we love the coffee and we love the other employees there. This guy treated us this way because we had a mask on.I will never forget sitting there clearly being ignored.What a cruel man I'm so sorry for the employees who have to work under this guy. I could hear him treating the employees not very well either. I certainly hope you replace him.
