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December 2023 by Otis Cohen
I am never stepping foot into this place again. EVER. Me and my wife brought in a couple of blouses and 3 pairs of suits to get dry-cleaned. One of them was from my grandfather which was passed down to me. We needed it by the following Monday. They agreed it would be done before then. Let me tell you, for the next two and a half weeks, I been coming back and forth asking about my clothes and the only answer the lady at the front-desk could give me is "I don't know, I don't know what happened to your clothes". Are you kidding me? and when I asked for some type of reimbursment/compensation she told me to go to court and get it there. Is this how they serve the community? Please stay away from this careless careless place.
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October 2023 by G. Savage
Not a pleasant experience with my clothes. Look elsewhere.
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September 2023 by nelson reid
My shirts came back to me with some type of grease/oil stains with a horrendous gasoline scent. Avoid at all cost.
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September 2023 by Clay Watson
l will never come here againthey ruined several of my most expensive dresses and refuse to aknowledge their wrong doing and refuse to give me a refund they cursed me out the store l advise that you stay far away from here
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September 2023 by Ivy Bardaglio
So helpful, incredible customer service!
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September 2023 by Jacob
I have only been here for dry cleaning and - what can I say - they dry cleaned my stuff without any a problem. I pointed to an area where I dropped a heap of ice cream on my slacks, at the person at the counter put a little sticky arrow by it - thought that was cool. Been there 2x to dry clean a 2-piece tuxedo. Cost was $25 each time!
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September 2023 by Jacob Anderson
I have only been here for dry cleaning and - what can I say - they dry cleaned my stuff without any a problem. I pointed to an area where I dropped a heap of ice cream on my slacks, at the person at the counter put a little sticky arrow by it - thought that was cool. Been there 2x to dry clean a 2-piece tuxedo. Cost was $25 each time!
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April 2023 by Soohyun Kwak
The best tailor shop in the town
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February 2023 by Reese Caldwell
Go-to dry cleaner in Cambridge! They are fast, reliable, and friendly.
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December 2022 by Amanda Sullivanm
Had my wedding dress alterations done she is amazing at what she does also had my daughter dress done I can’t be more happyService: Alterations
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December 2022 by Michael Powers
Friendly. Great service. Excellent tailors
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October 2022 by Luke Haubenstock
Elegant Tailor did a wonderful job on a custom, wedding-related tailoring job, all on a quick emergency timeline (less than a week). Very kind people as well. Thank you for everything!
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October 2022 by Siobhan Morris
I brought two garments here to be dry-cleaned, and both came back with dirt still on them. One of them, my favourite dress, was damaged (the buttons were chipped or broken).When I asked for a partial refund, they told me that I assumed the risk of damage to my garments when I drop them off. No refund, and a damaged dress. I do not recommend!
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August 2022 by Ms. Kara T.
THESE WOMEN ARE AMAZING! Ann, the brilliant seamstress at Elegant Tailors & Cleaners in Cambridge, did the most perfect amazing job on my extremely complex wedding dress in under two weeks. I've never been so impressed with any alterations and I regularly bring my vintage clothing there. Their prices are beyond reasonable and they are true artisans. I'm beyond relieved that my dress fits perfectly and highly recommend them for anyone needing anything dry cleaned or altered, from wedding dresses to suits! They even keep treats for your dogs on hand!
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June 2022 by Michael Anand-Obleton
Best tailors ever! We were all set to wear our stylish purple suits to our son's wedding, but less than 24 hours before the ceremony, his fiancée brought my husband and me each a traditional Indian kurta Paijama dress and we wanted to impress her by wearing them to the wedding. Unfortunately, however, they were way too small for either of us to fit into: my husband's arms were too big and muscular, and my chest was too big for the garment to fit over my head. Although these tailors were extremely busy on a holiday weekend, they still decided to work overtime to make sure we looked perfect for our son's wedding. They are wonderful people who do exceptional work, and we will always come back to them anytime we're here in Boston.