-
June 2024 by James Abrano
I don't know the employees name but he did a hell of a job. Was fast and got me the rental I needed in literally no time. He respected my time and was very friendly! Appreciate you guys!!!!
-
June 2024 by Wayne Altavilla
Great experience, Mike the manager went above and beyond to help assist with my rental car experience. Would rent again from this location.
-
May 2024 by Gary Sharp
I have had a few cars from Enterprise. Each time has been a different experience. Make sure you look over the car. I have had one with a serious alignment issue and a few other nice cars. Typically quick and easy process.
-
April 2024 by mai phan
great customer service, very efficient
-
March 2024 by Nazmuz Pranto
Quick service, excellent customer support, just wish they had more vehicle options.
-
February 2024 by Maddie Dhondt
Mike was amazing and made the process very fast and smooth! I will 100% be coming back to this location!
-
January 2024 by Mia Abbruzzese
The team at Enterprise Cambridge, Fresh Pond is the kindest, most helpful and attentive team I've encountered in any service business. They communicate exceptionally well and are always looking to help or make a situation easier. I won't rent a car anywhere else! Thanks for being such a wonderful team. Happy Holidays!
-
January 2024 by fritz gerald laroche
Had to pick up this new impala as a rental there great service
-
November 2023 by gordon siek
I am a long time customer, but my recent experience at the New St Cambridge MA location was excellent. The staff were friendly and very efficient. The car was good, and they have convenient locations
-
October 2023 by Haga Rabekoto
Best service ever. Terren is the best, you should give him a raise.
-
October 2023 by Stephanie Miller
The Enterprise office at Cambridge Fresh Pond did an excellent job of getting me in and out in my rental car. They were pleasant and professional to deal with on the phone when I requested a pick up.
-
October 2023 by ксения лемурова
Terrible place, got a car that smelled like an old guy who smokes two packs of cigarettes a day, dirty and scratched in all possible places. After returned the rental, they started calling regarding that the car was scratched, and asking to pay for the damage. For the car that was dirty, smelly, gross, and scratched. And there was no water in the water tank, so was unable to wash the windshield at all.
-
October 2023 by Ji seon Jeong
Very kind and professional : ) We rent a car for just 6 hours to go for apple picking!
-
October 2023 by vicki volz
Got car with “maintenance required visit your dealer” sign on and interior of windshield covered with a residue from someone having sprayed something like Fabreze on it (and other interior surfaces, including also side windows and rear view mirror). This film and droplet splatter obscured my vision as rental car driver. Not a nice send off out of the lot. Need a rigorous basic turn-over and hand-off protocol that covers basic maintenance and windshield surfaces inside and out having been wiped clean.
-
September 2023 by Jenny Fromen
Boy am I grateful for Enterprise Rent A Car! Had to go on a long road trip from Cambridge, MA to DE and debated using a peer-to-peer rental service… well, sure enough we got a flat and I was so grateful for roadside assistance & being able to visit a secondary Enterprise location to swap vehicles. 1-hour total to fix the flat, drive to Enterprise & swap cars. What could’ve been a major hitch in our plans turned into an unplanned free upgrade to my dream car, a black Jeep Wrangler! Woohoo, grateful for you Enterprise!
