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December 2023 by Jillian S
I’ve been a loyal Golden Touch customer for over a decade and wouldn’t go anywhere else. They are quick and reliable, and do great tailoring. The owner Hyunjoo is incredibly kind - she bent over backwards to save a dress that I needed for a black tie wedding, and I couldn’t be more thankful or more happy about the outcome. I highly recommend Golden Touch for all your cleaning and tailoring needs!
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December 2022 by Juan Castillo
Brought like 200$ worth of dry cleaning here, but they were unable to clean SEVERAL of the items (stains remained).Not the first time they’ve returned something in subpar shape (last time something came back with a new stain) — yet they always charge in full.Unfortunately, looking through the other reviews it seems like returning things with stains is common for this location.This is a highly overpriced laundromat imo.Definitely will be taking my dry cleaning elsewhere.Update: They also put their dry cleaning tag through my Fiancés couture dress, appalling work.
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November 2022 by Cecilia C.
i love the work that they do on all of my clothes. i have been coming here for over four years now. and i have told manynof my friends about this cleaners.
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August 2022 by Chris Musser
My wife and I have been bringing clothes, tablecloths, etc. to Golden Touch Cleaners for the past year and we have had nothing but excellent experiences. The clothes are always ready on time, perfectly clean, and handed to us by the friendliest staff. Thank you for great service!
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August 2022 by Tom Hoff
They’re fantastic and very helpful. Why doesn’t Golden Touch Cleaners show up on Google when scrolling over Mass Ave? Google, if you claim that you support small businesses, make sure they show up. They deserve it.
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November 2021 by Raul Galicia
Prompt help with a last minute need of pressing. Thank you so much, you helped a grad student in a hurry!
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October 2021 by Mikaela S
I got bike grease on a bright yellow Cotten dress and Golden Touch Cleaners were the only folks who would take it to even TRY and they were able to get it out
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June 2021 by Maxine Olefsky
My husband I have brought clothes here for the past 5 years and always had excellent service. I've also had alterations done here (2 formal black tie dresses hemmed, winter coat sleeves shortened) and they turned out great. The dress alterations were a little bit pricey, but it was a short deadline and it was perfectly done so it was worth every penny.Service: Alterations
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June 2021 by Sara Li
I've been going here consistently over the past year - very reliable and my clothes always come out in great condition. The owner is considerate and thorough.
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April 2021 by Hyunjun K.
I brought in a number of clothes that I'd spilled things on (the downsides of poor hand-eye coordination). The woman working the counter told me that they could try their best to remove the stains, but that I would be better off replacing them since they were mostly t shirts. I was really impressed with their integrity in passing up sales (during what I imagine is a tough time for them) for the best interests of the customer. I'll be coming back here for a while.
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June 2020 by R E B
waaaaaaay too expensive ($10/ blouse) for a very mediocre service (shirt unevenly ironed, stains not removed). don't think they do the cleaning on premises. still looking for a good dry cleaner in the Cambridge region
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May 2020 by Kitt R.
I've had a pair of pants with them for repair that I dropped off before COVID-19 (mid-March). When I stopped by in April to see if they were open, they had a sign saying they'd be re-opened on May 18. I've stopped by twice since then - at the hours stated on the hand-written (COVID-specific) sign on their door - and no one's ever there. It's locked. I'd really like to get my pants back, but they don't answer their phone, they have no voice mail, and they have no website/email. What am I to do? How can I get my pants back?
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July 2013 by Dani Baronofsky
You can usually pick up your clothes a day earlier than what they say.
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July 2013 by Dani Baronofsky
A little overpriced but the staff is great.
