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August 2023 by Aaron
Good News is just amazing. Always honest service and prices. Casey is super helpful over the phone. Thanks GNG.Services: Steering & suspension repair
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July 2023 by Adam Laws
I always feel like I get good service, and no BS from good news.
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June 2023 by Eduardo Santana
Love Ryan, Casey and the crew. They are so accommodating and honest. Would not have anyone else work on my vehicles. Eddie.
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May 2023 by Sasha Craine
Been coming here for years. No issues, great service, good price and fast turn around. Trustworthy and reliable mechanics are hard to come by, check these guys out.
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May 2023 by Nancy Joseph
Honest! Fair!! Transparency!!!! Not to mention Eddie is patient and takes his time to explain the issues and concerns. CUSTOMER SERVICE in true form.
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April 2023 by R La Rue
Second time to GNG , fair price quality service. Honest and reliable and recommend only what needs to be done.Service: General repairs & maintenance
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January 2023 by Douglas Beach
We went to GNG in Cambridge with our 2011 Mini Cooper Countryman because we are in the neighbourhood, the local Mini dealer nearby sucks in my opinion, and I had a warm recall of "Car Talk". One of the founders met us and got us organized with Casey. Since that time they've done a few repairs and are always diligent, efficient, affordable, honest about issues and time, etc. I go in and say, "here's what's going on, when do you think, here are the keys, see you." They give the appropriate responses, and I'm on my way. On the other hand, I've seen interactions where the car-owner wanted to talk more about "everything". They listen and sort all of that out, too. They are always busy as far as I've seen, they've a staff of family people, and the seem to really care about what they do. My wife has said, "is that all?", every time. Use them. Keep them busy so they'll be around for us, too.Services: Engine repair
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January 2023 by Andrew Schmitz
They are transparent, fair, and won't upcharge you with unrelated issues. I highly recommend Good News Garage!!
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October 2022 by Joshua Cote
Brought a very noisy Subaru in and left with it quieter then It ever has been. They did a thorough inspection and gave me recommendations for service - were honest with what I needed and what could wait, as well as what everything meant. The invoice was completely fair.. I was extremely impressed and will be coming back.Services: Brakes
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August 2022 by Ken Ho
I've taken several of my cars here over a decade or two. They have always been fabulous, never suggesting/pushing unnecessary fixes. I had a bad odor coming out of the air conditioning system that the dealership could not adequately diagnose, I was concerned that I would have to get rid of the car (an older car which I love). Ryan and the team found that I had some sort of refrigerant(?) that was the source of the odor, fixed it, and I was able to keep the car, which I am still happily driving.More recently, Casey evaluated my exhaust system which the same dealership made sound like it as about to explode (or that it might do so at state inspection testing time). Casey said it's actually a small leak, and suggested that it's probably not worth fixing until absolutely necessary given the normal deterioration of such systems in this New England environment. Casey estimated the cost of two different types of repairs for it, one of which will eventually have to be done, but they were basically $1000 or $2000 less than what the dealership estimated.This garage is fabulous!Services: General repairs & maintenance
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August 2022 by Tracy S.
The ABS and traction control lights were showing on my 12-year-old Ford Fiesta; I took it to my local dealership and they told me it was an ABS module issue and they couldn't fix it because Ford was no longer making the part. I took the car to GNG and after doing their own diagnosis they agreed with the dealership, and also couldn't find the part new, so then they arranged to get an existing ABS module rebuilt for me. There were some bumps along the way (e.g. the first module they tried was unrepairable), but they got it done. The check engine light also started showing a few days before I took it in; the dealership said it was probably related to the ABS module, but GNG diagnosed it as a separate issue and fixed it for me for the cost of the diagnosis fee. Communication was great, pricing was transparent and very fair (lower than I was expecting), and they told me up-front when they thought I'd be better off getting a repair done at the dealership (due to the possibility of extended warranty coverage). I'm planning to return to GNG whenever I need car help from now on.
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July 2022 by Kelly P
While this is only my second maintenance experience with Good News Garage, each visit reinforces how honest, hardworking and educational these guys are. They hold my hand through each step as I have not owned a car in decades! They strive for the highest quality and err on the side of conservative so you don't blow out your budget. I had an emergency a few weeks before my scheduled maintenance and had to have a gas station garage do some work and I called Casey panicked.He explained why it waa imperative to take care of the issue immediately and even spoke with the mechanic doing the work. That's above and beyond! Ryan is equally helpful as he walked me through some brake issues and other work that can be scheduled over time. Good New Garage is tops in my opinion! I moved 40 minutes away and will continue to go to them given all of the above. Thank you to everyone at Good News!
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July 2022 by Myles O'Connor
These guys do amazing work! Very friendly and helpful service writer I dealt with, Casey, made sure I felt welcome and at ease. I would 100% recommend this shop to anyone looking for quality work.
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July 2022 by Christopher Stevens (HOBO)
By far the most important landmark in all of Boston. The world needs more Good News.
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June 2022 by Jane Z.
Have gone here for a couple of years, great experience throughout. No frills, honest work, fair pricing, and very responsive/flexible with timing. Exactly what I'm looking for in an auto repair shop.
