Hyatt Regency Boston offers a comfortable and conveniently located stay in the heart of the city. Guests appreciate the friendly and helpful staff, who provide excellent service throughout their visit. The front desk team is accommodating, handling early check-ins and holding bags with ease. Many reviews highlight the staff's warmth, with some memorable interactions at the coffee shop, where staff members are recognized for their friendliness and attention to detail.
The rooms are generally clean, spacious, and updated, with comfortable beds and good amenities. Guests enjoy the lovely views from certain rooms and find the location perfect for exploring nearby attractions such as Harvard Square, MIT, and the Back Bay area. The hotel’s central position makes it easy to walk to these places, with the area feeling safe and walkable.
On-site dining options include a restaurant, cafe, and bar, offering tasty food at reasonable prices. While some mention small bathrooms and an older room design, overall, the accommodations are satisfactory. The hotel’s amenities and location make it a great choice for travelers seeking convenience, friendly service, and easy access to Boston’s popular sites.
Clean rooms, service was great, close to Boston University. 15-20 min wak along Charles River!
October 2026
Room was fine, a little dated. The restaurant was disappointing. Had the pork with quinoa salad. Pork dry and tough and salad tasteless. Next day had the Caesar salad. Unfortunately dressing not fresh made but out of a jar. Globs of dressing or none on parts of salad. Made sure we ate at some of the great area restaurants.
October 2026
Nice hotel. Older, but kept up well. The balconies are really great and worth the add'l fee. The service was so-so. Overall, a four-star stay. Removed one star because of a $25 resort fee and no resort amenities.