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November 2023 by Yuki Gray
Expensive and very small washers
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September 2023 by Tony McGrail
Very pleased with the service I receive a few weeks back when I was passing through Boston. Checked ahead that they could take in laundry at 9a.m. and have it ready by noon. Picked up laundry early and had a positive experience talking with the staff on site. Would be happy to return next time I need laundry done at short notice!
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May 2023 by Mark Anthony-Johnson
I saw some of the 1 star reviews and I do smell the washers. They’re kind of moldy. Tot he owner who seems really nice and helped me out today I suggest when your washers aren’t in use to leave the doors open for them to dry out. Use a little bleach and or baking soda and run them on a cycle to clean them. Outside of that so far so good. I’ve never been here. I’m from Texas just visiting but before I leave I will be going back
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August 2022 by David L.
After a long COVID absence, I began to tire of cleaning my own clothes, so I headed back for a return visit. The first time, the "Wash, Dry, Fold" (WDF) service did not put my shirts and trousers on hangers. Worse, when they folded the pants, they did not fold along the crease! So I came back, and specified that I wanted hangers. Guess what? They did not fold along the crease again! The hangers weren't even the standard pants hangers with the paper tubes. If you are going to fold trousers, why on earth would you NOT fold them along the crease! The attendant indicated that the hangers were a "special order" and that if I wanted my pants folded along the crease, I could send them to the dry cleaner for $10 a pop. I guess the definition of WDF has changed so that it no longer includes folding in the most natural way, and hangers are definitely old hat. The current volume at the Laundromat is clearly down -- I would estimate by at least 75 percent. In these tough post-pandemic times, I believe that you have to offer every possible amenity in order to keep your customers, many of whom, like myself, started cleaning our own clothes for ourselves. It is no convenience when the fold on trousers is against the crease - I can and have done that myself many times in this age of the Coronavirus. My verdict: any establishment which consistently folds AGAINST the crease is not an establishment worth visiting, among the many other faults which I have mentioned above! Back to the laundry room in my apartment!
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August 2022 by Alyssa M.
This laundry mat is worth the drive. I'm visiting from out of state and needed a laundry mat for my weekly laundry. It's so difficult to find parking in Boston so this laundry mat having a private parking lot really sealed the deal for me. Price wise it's just as much as a few other location around Boston. I'd say it's for sure worth the drive out here.
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May 2022 by Clark A.
Very clean with small convenient private parking lot. Pretty quick too. Highly recommend this laundromat.
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April 2022 by Navi Bajwa
Routinely change schedule and will close the minute they can. Unreliable, inconsistent, and generally the worst laundromat in the area. Extremely impersonal - would recommend any other laundromat in the area. It is tue closest to my house but given the treatment I will be walking the extra 15 minutes to pearl st
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March 2022 by Navi B.
Impersonal, unfriendly, and generally unreliable. Seems they had a change in management a few years ago and have foregone customer service since then. It is very close to me but I will be taking the extra 15-20 minutes to walk to a better laundromat. Shame, as I was just beginning to consistently use their service.
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January 2021 by Aditya P.
I have been coming to this laundromat to get my wash, dry and fold laundry service for years and have always left a happy customer, hopefully this great service will continue going forward.
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October 2020 by Misch W.
Called the number to make sure the hours online are correct and got someone random. Didn't answer with name of the business, didn't know how to answer whether or not they clean down comforters and when I asked if this was the laundromat they said "we're just finishing.." and I asked "finishing what?" And she said "cleaning." So, use at your own risk. I have no idea if they are open.
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October 2020 by Alice Wilson
I changed from Pearl street laundry to here because my cloths got stuck/ripped in Pearl street laundry for too many times. Comparing the two, I would say Metropolitan runs by nice and polite people and the price is lower. Here is especially good because the machines are more efficient too
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May 2020 by LS J.
The previous owners of this laundry service were incredible! So sorry they are gone. I was a steady and devoted customer. The new owners are mediocre. My whites are dingy and they seem to just throw the clean laundry in plastic bags without sorting them in a manner that would make it easy to put up once home. I have made requests, but they seem to be ignored. I may give it one last try before I seriously look for a new place. Plus, they are not cheap!
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February 2020 by Stephen B.
I relatively new to the Boston area. I am living in Melrose, which is north of downtown Boston, but I am always in town especially on the weekends at the Main Library. I took my laundry with me hoping to find a laundromat that is clean, has solid working machines, a friendly staff person, and not too expensive. After leaving the library, I yelped laundromats and Metropolitan came up with 4 1/2 stars. I drove 10 minutes and came upon this nice little laundromat with its own parking lot. Jackpot! Metropolitan checked off all of my Boxes. So my search is over - I WILL drive to Cambridge to do my laundry. You should too!
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August 2019 by Marc A.
Best laundromat and cleaners in cambridge! Extremely professional and efficient. Everyone is helpful to make sure you can find an empty machine. When I needed dry cleaning they were able to do very quick turn around and remove a tough stain.
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August 2015 by Juvenal Miranda Jr.
Friendly staff, good price, parking lot, clean space and excellent service!! I approve and recommend!!