Michaels is a one-stop shop for crafts, art supplies, and holiday décor. It offers expansive assortments including fabric, yarn, frames, floral items, and craft machines. For the holidays, it provides everything for celebrations like Christmas, Hanukkah, and Thanksgiving. Customer experiences at this location vary. Many reviews highlight excellent and very helpful service, especially for custom framing, where staff are described as patient, accommodating, and knowledgeable, providing great advice and quality work at a good price. Workers are also noted as really nice and helpful in assisting customers find items and at checkout. However, some criticisms mention issues like a malfunctioning escalator at the entrance and a lack of employees offering help. The checkout process often relies on machines, with few staffed registers, and there have been times without bags available for customers. The store plays recognizable music and frequently has many items on sale.
I love this store. Because every girl loves stationary. Went to buy some yarn here! They have amazing collections and different types! Worth going
February 2025
Easy pick up when you order in advance! Grab and go so you don’t even have to wait for an associate to help you out
January 2025
James at the Porter Square location was so lovely and helpful! I needed help with picture framing, and they were super patient and accommodating with my process. They also gave excellent advice and explanations of my options. Shoutout James!
