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March 2024 by Karla U
Great staff, feels welcoming no judgement
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March 2024 by siddhant sangal
A personal thanks to Rochelle for being an awesome person overall!
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March 2024 by Anomaly 382
Even less screens working then before. They just dont care.(update 2024-03-14) Now close to half the treadmills don't work. I haven't done a total count but there are at least 10. The number seems to grow by the week. Apparently new management doesn't fix machines either. Will be trying out a different location. This one just keeps going downhill.
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December 2023 by Parker Cuevas-Woodall
Kendrick and his staff were so helpful. Went in for a quick trial/day pass and signed up the next day. Definitely recommend this Planet Fitness for anyone interested in getting a membership.
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December 2023 by Bridgette Peirce (genevieve72)
It's always SO HOT. Gyms should be kept at a temperature to where you feel slightly cold before you start working out, but this location is always overly warm from the second you walk in the door, whether it's summer or winter. This can make it a really miserable workout experience and can even be nauseating. This isn't a problem at other PF locations, so I assume it's that the staff sets it at a particular temperature
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November 2023 by Nicholas LeRoy
1) As of yesterday, there were five doors to lockers in the men's locker room that were missing. Some of them have been missing for weeks now. Why do I have a feeling that someone is smashing the doors to steal people's stuff? And what's the wait to have them replaced? Do they not care? Also, why am I hearing that they cannot track a robber who stole money by smashing into a locker? Do the incompetent employees and/or owners like want me to cancel my membership?2) IDK if this is Planet Fitness's fault, but next to the small parking lot (only about 25 spaces are dedicated to PF members) is a much larger parking lot that NO ONE uses. May someone please change that?
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October 2023 by Gio A
I was robbed at this Planet Fitness.One of the worst Planet Fitnesses I have ever been to. I live in the area and frequent this location simply because of how convenient it is to commute there. If you have any other PF’s near you, please do your best to avoid the Porter Square location at all costs.A few weeks ago, my locker was broken into and I was robbed of all the cash I had in my wallet. I always utilize a lock on my locker, and was shocked to see the locker was completely destroyed after my workout. The top half of the locker was ripped off and my wallet was shuffled through. All of my belongings were still there, including a backpack and my airpods case. They simply only took the cash. This is revealing because to me it tells me this person has done this before and knows that by grabbing other items their location could potentially be tracked. They only took cash which is untraceable.After notifying the front desk and filing a police report, I was told that there was simply nothing that can be done and that the Porter Square location has been hit with theft a lot in the past year. You would never know this because there are no signs whatsoever in the gym cautioning you to be careful with your items in the locker room. You’d only know if you have a keen eye and survey the locker room for how many lockers are completely destroyed, signifying theft.After confronting the staff after the fact, they were able to accomodate me with 3 months of membership which I appreciated. However, it does not make me feel any more comfortable locking away my items moving forward. I will be keeping my items on me at all times. With the winter coming up, I urge anyone going there to please be careful with what you lock away as this location has done nothing whatsoever to prevent any further theft.
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August 2023 by Fabiano Evangelista
Kinda small but has everything you need to a certain extent. Workers always a pleasure say hello and goodbye. Cleanliness is on point too. Can't beat it for 10 dollars a month.
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August 2023 by Diana Chumachenko
Unfortunately a very bad place. This gym is for professionals only. Very unfriendly staff. I came for the first time and no one showed me what to do. I asked for stuff twice, but they said I needed to see pictures of the training equipment. But I have never been to the gym and need help because I don't want to get hurt. The site has information about group training, but in fact it is not. I was there for about 10 minutes trying to get help. I really wanted to visit this gym, but was disappointed.
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August 2023 by Mark Schepici
The club itself isn’t that bad. What kills it are the people that attend and unfortunately the staff. I too have had an issue as of last weekend of somebody trying to steal my bag. I thankfully keep my keys, phone, wallet and AirPods on me when I workout. But all throughout the locker rooms the lockers are either punched it or can’t close properly. Theft is a MAJOR problem here, and it’d help if the employees would give people a heads up. When I came to them for my issue they told me it was the third time that day that someone went through somebody else’s stuff. I wouldn’t know because there aren’t any warnings. I instead that day while changing had to warn people of what was going on. Also, the showers here are extremely mediocre. They’re the worst showers I’ve used at a planet fitness. Only one of them has a proper shower head the rest are just horrible. The equipment is great, I’ve never had any issues. But it’s the concern of my belongings, the lack of communication with the employees and the cleanliness that bring this location down to 1 star for me. Easily would be a 4-5 star gym otherwise. Because of my stuff being stolen I’m switching to a new home gym but I hope that these issues here can be resolved.
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August 2023 by Manan Parikh
Zero stars if I could. I moved here for the summer and wanted to get back in shape but go to any other gym if possible. I always had a lock on my locker and yet I’ve been robbed twice. The first time the individual broke my lock and took my card info and cash, and just today they broke my new lock and stole my wallet, leaving me with nothing. This planet fitness is not secure whatsoever even if you lock your belongings, and I know planet fitness says that you are responsible for your own items but this is ridiculous that stuff is stolen even though it is properly secured. The staff was normally nice but the lady I dealt with at the front desk to report my wallet being stolen was incredibly rude and had a condescending tone. Others had their belongings stolen too but she just made it seem like “no big deal, not her problem.” For someone who wanted to enjoy their summer in a new city, I’m out $100 and this has been a terrible experience and would never go back to this planet fitness location.
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August 2023 by Jeffrey Noonan
I used to like this location a bunch but as of late it’s gone really down hill l. Theft in the locker room is an epidemic. Just yesterday I had the door ripped off my locker and someone tried to steal my gym bag. I had a lock on it but it doesn’t really matter if the door is made of composite wood. The only luck I had was I didn’t have anything of value in my bag.I know things happen and I don’t blame the staff but theft is out of control and they truly aren’t doing anything about it. I counted over 40 lockers with their doors ripped off so clearly this is happening all the time. When I told the staff they just said it’s best not to use the lockers any more. Maybe you could start tracking using your logins who’s coming in going based on when the robberies are happening. Seriously DO NOT use the locker rooms and you’d probably be better off finding a safer gym.
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August 2023 by susan rauchwerk
You should definitely join this gym. I could not be happier with what they offer for my membership. The price is so reasonable and I can travel anywhere in the US and always seem to find a gym within 20 minutes. I am able to bring a guest with me every time I go if I wish. There is plenty of equipment so even at peak hours I am not waiting for a machine or weights or even a mat. I particularly like having a rower and upright bike stair stepper, step circuit, and range of free weights. I appreciate the no judgement slogan and absolutely feel welcome in every gym.
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August 2023 by Sarah Rose
The equipment is ALWAYS broken and they make absolutely no effort to fix it. The manager is never there to speak to about this and the staff don’t have any control over it. I only go here as a secondary gym because they have quality stair masters. Two out of the three have been broken for months. It’s absolutely unacceptable that I pay for a membership when they can’t even be bothered to maintain working equipment.
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August 2023 by Porter Charles
You need to remember you get what you pay for. $25 is too much for $10 is good. Paper towels go empty, plenty of social akward people, and also those who lack hygiene, no special classes really or perks. Massage chairs are OK but don't get any knots out just pressure really. Staff is chill, sometimes aloof. Usually a few machines are broken down but I've always been able to work out, just sometimes I have to chose a different area than I planned. Not a gym for serious gym rats. But I'm glad it exists, it's gets the job done.