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January 2024 by Christopher M.
Some of pharmacy staff are unresponsive, dont even acknowledge that you are waiting. A couple of exceptions. That said I would imagine they are understaffed and overworked
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December 2023 by Mandysia A.
awesome awesome awesome david and ayn i can not say enough this is the walgreens i have been looking for all my life thank you so much renewed my spirit
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August 2023 by faatima muhammad
the store on river street is dirty and not well stocked. The same dirt stains in the exact place for months! On the outside of the store over where the drive through is, it looks like a truck crashed into it.its been like that for months and they still have not repaired it.Walgreens may be one of the oldest drugstore chains but it arguably one of the worst.
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August 2023 by David A.
terrible service in pharmacy. they never answer their phones. They don't have the order ready when you use the automatic phone in. They are rude and defensive. What a joke in contrast to their nostalgic tv ads that show pharmacists going out of their way to help customers. I switched to Optum, no problems so far!
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May 2023 by Varun Behl
I did a store pickup and it marked my main item as out of stock, and I found it when I arrived at the store (it was on display so not in the aisle), but the employee couldn't add it back. I asked to cancel the pickup and instead of canceling she marked it as picked up and then tried to return it and said she couldn't. She also couldn't price match the item online (which is expected) - and I had to call to fix it. Since she marked it as picked up, all the coupons on my account were used and i had to call customer service again to fix itThe first response when I asked to cancel my order was to come back in 2 hours to try returning it and I asked if I could leave it there so it just cancels itself and she said she already marked it as picked up, so that was annoying.The one in Central just seems better in most cases
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February 2023 by Noshii R.
Horrible! Horrible! Service has gone down ever since it was bought out by Walgreens as it used to be Rite-Aide. Rite-Aide had EXCELLENT service. I feel bad for the employees as they are overworked and at times the pharmacy is just simply closed due to lack of employees. This is corporate greed at its max!
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December 2022 by Jackie S.
Terrible pharmacy they do not care one bit. Absolutely horrid service do not waste your time here. Went in for a Covid PCR. They told me it was not covered (which is is supposed to be) and refused to help me further, when I know for a fact that the pharmacy has a direct line to insurance companies for time sensitive issues like this, and they could have easily called. There was no line what so ever. Horrible horrible service.
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November 2022 by Eve G.
Went in for a covid test, paid $130 dollars for the covid test and the result was inconclusive. I called the lab and they said that it was inconclusive because the swap was not in the tube sample. The pharmacist at this location told me to take the swap out of the tube, directing me incorrectly. I was never able to get my money back for the inconclusive test, and I was directed incorrectly on how to self administer it from the pharmacist at this walgreens.
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November 2022 by Chans View bomh1029
On Wednesday, September 28 2022, 1:48pm I picked up my online photo order. Poster printer was out of order at the time.The Cashier, and Manager was awesome and went above and beyond with their customer service skills, to rectification the situation.Great Job Walgreens! ??
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October 2022 by Jaye Aster Broder
The woman who checked me out on Thursday at the middle register was super pleasant and patient. It’s nice when you feel like the cashier also wants your care card number to go through for discounts. There is parking here. It’s also close to Whole Foods. I think they were under stocked on some things.
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October 2022 by Michaela Toland
Pharmacy filled my prescription 4 days ago and closed indefinitely the next day without notifying people the whose prescriptions are ready. There are no notices at the pharmacy saying this…literally the bare minimum, easiest thing to do so people don’t keep going back to check. They don’t even know when they’ll have pharmacists, so they should be making this very clear. Google is finally now updated but this has all be absurd.
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September 2022 by John S.
Awful. My wife and made an appointment for the new bivalent COVID booster this week for Thursday. We got two reminder notices, drove over and showed up at 10 am, the appointed time. The pharmacy was shuttered. I asked the manager, who shrugged and said that they didn't have enough staff to open the pharmacy that day. I feel badly for the people in the neighborhood who need regular access to a pharmacy for life-saving medicines.
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September 2022 by Sydney E.
Have been on hold with the pharmacy for over an hour and am about to lose my mind. Consistent delays in prescriptions and horrible communication.
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July 2022 by Brian Watson
Embarrassingly out of stock of most things almost all the time, and the prices seem notably higher than online and/or other stores. They've rudely told me they don't price match their own website, when I asked about an item that was supposed 2x the online price.By far the worst Walgreens/CVS I've been to (I only stop by due to it's convenient location), which is weird given it's great location.
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July 2022 by Ben Perlmutter
Went to this store as it indicated it had the product I was looking for. Online the price showed as $2.79. The shelf price in store was (for no apparent reason) $4.99. Employee got upset when I showed her the online policy clearly stating that stores price match online prices up to once per day per customer. Manager came over and resolved the issue, but refused to price match before reading the policy and telling me some unnecessary things to try to dissuade me from doing the price match.Don’t go to this store. They’re deceptive and will try to take advantage of you following Walgreens standard policies.
